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Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (568968 Views)
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Re: MTN Customer Care Thread by Boewulf(m): 3:14pm On Jul 30, 2015 |
MNS New MMS message to download: size is 16KB, expires on 01/08 10:57. I have been receiving this message over and over, kindly check |
Re: MTN Customer Care Thread by Babygal4eva(f): 8:46pm On Jul 30, 2015 |
Hi I've been trying to reach customer care all to no avail, I bought 2k credit yesterday and before I could do anything with it it just disappeared , I wasn't doing anything with my phone I was just about to send it to my bro in school to sell and it just disappeared I'm so pissed at this point cause today this same network took 1gb from my other line that I had just gotten, I didn't download anything and even if I did how does 1gb finish in just a few mins. Pls if this is glitch or if something is wrong with ntn pls tell me cause its not funny at all |
Re: MTN Customer Care Thread by aduslim: 1:18am On Jul 31, 2015 |
Mtn is simply useless, whenever i borrow credit through *606# am always filled with regrets. If i make call of just 10 seconds, by the time i try to call again mtn will tell me ' sorry your account balance has been exhausted' i even borrowed 500 naira and called for just 3 minutes and the next thing was your credit has been exhausted. shameful scam by mtn. |
Re: MTN Customer Care Thread by leoblaze(m): 2:23am On Jul 31, 2015 |
Pls mtn admin i bought ur better me bundle yesterday by 9 pm but I am still unable to browse. I have called customer care twice but it is till not working. Help retify this issue 09032455003 |
Re: MTN Customer Care Thread by xklucvG: 4:42pm On Jul 31, 2015 |
Help!!! Mtn keep deducting 50 naira in every 100 naira i recharge. Please help me undo this. |
Re: MTN Customer Care Thread by xklucvG: 5:12pm On Jul 31, 2015 |
Help!!! Mtn keep deducting 50 naira in every 100 naira i recharge. Please help me undo this. 07030529137 |
Re: MTN Customer Care Thread by Firevinci(m): 10:39pm On Jul 31, 2015 |
xklucvG: I think callertunez is the thief |
Re: MTN Customer Care Thread by xklucvG: 1:14am On Aug 01, 2015 |
Firevinci:No i have sent CANCEL to 4100 and the reply is that i did not subscribe to caller tunze. |
Re: MTN Customer Care Thread by Deeman87: 4:10am On Aug 01, 2015 |
Den send NO to 4100 |
Re: MTN Customer Care Thread by atm4nl: 8:03am On Aug 01, 2015 |
Please, I mistakenly subscribed to MTN Quick Facebook and have been trying to unsubscribe via *510*22# but the code isn't working. Kindly cancel my subscription. Thanks. Number is 08133629296 |
Re: MTN Customer Care Thread by Nobody: 10:38am On Aug 01, 2015 |
One Data Plan, Multiple Users Now you can share your data plan with friends & loved ones, wherever they may be on the MTN network. To get Started, simply: * Activate an applicable data plan from the table below. * Dial *131*2*1# or text REG to 131; to register for MTN Data Share, you will receive a unique security PIN * You are required to change the system generated PIN to a new PIN they can easily remember by dialing *131*2*5# or by texting Change OLD_PIN NEW_PIN NEW_PIN to 131. E.g Change 0000 1234 1234 to 131. Where 0000 is old PIN and 1234 is your new PIN. * After changing the PIN, you are required to add beneficiaries to your MTN Shared Data Bundle account via USSD menu *131*2*2# or by texting Add <MSISDN> <PIN> to 131. You can add up to 5 beneficiaries. * Once you have added beneficiaries, you (the sponsor) will be able to share your available data bundle among the added beneficiaries by sending the keyword Share <PIN> to 131 or simply dial USSD code *131*2*3#. read more..... www.mtndata.com.ng or quick links==> http://www.mtndata.com.ng/2015/07/one-data-plan-multiple-users.html |
Re: MTN Customer Care Thread by kgs911(m): 2:53pm On Aug 01, 2015 |
Mtn, You guys are not fair to me at all. From the N200 credit I recharged, it's only N50 I used. D stupid weekly English learning subscription(I never did it myself, it was automatic) took N50 and I quickly canceled it to avoid re occurrence. But the remaining N100 just vanished dis morning without receiving any form of message in respect to the credit. All I want you to do now is to please refund my credit as soon as possible. My number is 08106533638. Don't tell me it was for one subscription or the other cos I canceled everything even the callertune service. And the data bonus given when I recharge is so annoying. My credit is always consumed instead of the data, I wonder why. All the same, please refund my credit. I'm waiting... |
Re: MTN Customer Care Thread by xavi4chizzy: 5:58pm On Aug 01, 2015 |
Pls I want to opt out of this mtn quick facebook of a thing, it has been choping my 5N everyday without using it.. This is my number 07035821325 |
Re: MTN Customer Care Thread by JideSM: 11:02am On Aug 02, 2015 |
Y'ello, please note the service is not active on your line. Abdullateef77: |
Re: MTN Customer Care Thread by JideSM: 11:05am On Aug 02, 2015 |
Y'ello, apologies. The service has been deactivated as requested. xavi4chizzy: |
Re: MTN Customer Care Thread by JideSM: 11:17am On Aug 02, 2015 |
Y'ello, so sorry for the inconvenience. Please note the N100 was deducted for your internet activities as your bonus data has been exhausted. Kindly buy a data plan. Thank you. kgs911: |
Re: MTN Customer Care Thread by JideSM: 11:23am On Aug 02, 2015 |
Y'ello. The service has been deactivated as requested. Thank you. atm4nl: |
Re: MTN Customer Care Thread by JideSM: 11:25am On Aug 02, 2015 |
Y'ello, apologies. Please note you were charged for the music plus service active on your line. xklucvG: |
Re: MTN Customer Care Thread by xklucvG: 12:41pm On Aug 02, 2015 |
JideSM:Please help me undo it or tell me the code to unsubscribe this thanks. |
Re: MTN Customer Care Thread by Gafano(m): 12:57pm On Aug 02, 2015 |
pls am unable to use mtn share n sale service and av been using it before my number is 08069727808 |
Re: MTN Customer Care Thread by atm4nl: 1:27pm On Aug 02, 2015 |
JideSM: Thanks. I got the notification. |
Re: MTN Customer Care Thread by kgs911(m): 8:51pm On Aug 02, 2015 |
JideSM:Which internet activities? I didn't browse with this line when that credit was in. I used my 2nd line. Try and check the activities on the line urself. The credit vanished overnight. |
Re: MTN Customer Care Thread by thepillarofafrica(m): 11:29pm On Aug 02, 2015 |
Hello, please can I ROAM my MTN NG line in ISRAEL? I'm traveling to Israel in a few days |
Re: MTN Customer Care Thread by Nobody: 10:14am On Aug 03, 2015 |
plz help me deactivate mtn music 8mb from my line coz it keep chopping my credit evry 30min . 08149848716 |
Re: MTN Customer Care Thread by Nobody: 10:16am On Aug 03, 2015 |
plz help me deactivate mtn music 8mb from my line coz it keep chopping my credit evry 30min. 08149848716 |
Re: MTN Customer Care Thread by JideSM: 5:18pm On Aug 03, 2015 |
thepillarofafrica:Y'ello, yes you can roam in Israel. Manually search for network coverage when you arrived at Israel and select Pelephone as the preferred network. |
Re: MTN Customer Care Thread by thepillarofafrica(m): 11:07pm On Aug 03, 2015 |
JideSM:thanks |
Re: MTN Customer Care Thread by Tyz: 8:42am On Aug 04, 2015 |
Mtn keep deducting 50 naira in
every 100 naira i recharge. Please help me
undo this. 08164309996
I have sent cancel no everything. just help deactivate every. pls |
Re: MTN Customer Care Thread by Markymac5: 1:55pm On Aug 04, 2015 |
Been trying to remove a number I registered on my Mtn first 11. But each time it keep telling me the number is not among my first 11 numbers E.g "Sorry, you have not added 08064381099 for First 11" Pls admin how do I rectify this problem? |
Re: MTN Customer Care Thread by JideSM: 3:16pm On Aug 04, 2015 |
Tyz: You were billed for Music+ service. It has been deactivated. |
Re: MTN Customer Care Thread by Isaacmacdon(m): 3:23pm On Aug 04, 2015 |
JideSM:Dear sir.. my mtn sim suddenly stopped working... whenever i put it in my phone it shows insert sim card... here's d number 07062269105 help me look it up pls.. |
Re: MTN Customer Care Thread by JideSM: 3:24pm On Aug 04, 2015 |
Markymac5: Please provide your phone number. |
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