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MTN Customer Care Thread - Phones (108) - Nairaland

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Re: MTN Customer Care Thread by JideSM: 1:23pm On Jul 23, 2015
[quote author=Abdullateef77 post=36170025][/quote]

The service has been deactivated from your line.
Re: MTN Customer Care Thread by JideSM: 1:28pm On Jul 23, 2015
Mucokey:
@Jidesm
Please deactivate dis line from Facebook silly deduction 08065250878

Also try n rectify dis issh of deducting from main account even as I ve reasonable MB as well bonus air time. 08034616888

The facebook service has been deactivated from your line. For the airtime deduction, always power off and on once you are given bonus MB so that your device can switch to the MB or any MB available

1 Like

Re: MTN Customer Care Thread by Abdullateef77(m): 7:41pm On Jul 23, 2015
JideSM:


The service has been deactivated from your line.








Thank you very very much
You see,i also have this you learn english subscription that has been updating itself.please can you help me check it?08106464550 again pls
Re: MTN Customer Care Thread by Nobody: 1:15pm On Jul 24, 2015
There is no MTN 3G in ma area. All the networks here have it except MTN. Do something about it. also tell ur people to increase the number of masts from one to two or three like other networks have here.
.
Address:
Doma Local Government, Nassarawa State. Thank you. Kindly quote me.
Re: MTN Customer Care Thread by wildcatter23(m): 1:33pm On Jul 24, 2015
Good day
My number is 08963399122.
I have mb on my phone but when I want to browse, my account balance is being deducted.
Kindly rectify this burdensome issue for me
Re: MTN Customer Care Thread by Druss(m): 2:03pm On Jul 24, 2015
I am personally getting highly irritated. I got a new MTN line 3 years ago. For some reason, someone at MTN registered me for Caller Tunez. I have tried sending 'No' and 'Cancel' to 4100 but it gives me the 'Y'ello! You have failed to cancel your Callertunez service.'

I dont get it - I didnt register and now I cant de-register. Sort this thing out o OR ELSE I WILL THROW THE SIM AWAY! I had already stopped loading credit on it if not someone loading credit on my line.

If you want my personal number, msg me for it.
Re: MTN Customer Care Thread by Lordseyad(m): 7:44am On Jul 25, 2015
ɢɛttɨռɢ tɨʀɛɖ օʄ ʍtռ tɦɛsɛ ɖaʏs..

ʟɛʄt aɮօʊt 180 օռ ʍʏ ʟɨռɛ ʏɛstɛʀɖa ʍօʀռɨռɢ, ɦօքɨռɢ tօ ʍaҡɛ sօʍɛ ċaʟʟs tօɖaʏ.

ɨ ċaʟʟɛɖ a ռʊʍɮɛʀ ʏɛst, ɮօʊt 9aʍ աɨtɦ ʝxt ʟɛss 1ʍɨռs օռʟʏ.

ʝxt ʄօʀ ʍɛ tօ ċɦɛċҡ ʍa aċċt, ʏɛstɛʀɖaʏ ռɨɢɦt.. aռɖ ɨt's 0.00 . sօ ɦօա ċօʍɛ sɨʀ.

ʍʏ ռօ 08101002057. ʍaʏɮ ʊ ɢʊʏs ɦaʋɛ aċtɨʋatɛɖ aռօtɦɛʀ sɛʀʋɨċɛ ʄօʀ ʍɛ aɢaɨռ.. քʟs ɦɛʟք ʍɛ ʀʊռ a ċɦɛċҡ. ɮ4 I ʟօaɖ aռɖ ɨt's ɢօռɛ again
Re: MTN Customer Care Thread by jen4r: 9:37am On Jul 26, 2015
Please, I don't know why my bonus account is empty before the expired date, and pls cancel the mtn music plus from my sim, they used to minus #100 for the renewal, my number is:- 08035625121 , thanks......
Re: MTN Customer Care Thread by akfst(m): 2:02pm On Jul 26, 2015
tayoccu:
Y'ello Nairalanders,

We are using this thread as another channel to help, listen and learn from existing and potential MTN subscribers. Do not hesitate to send your inquiries, complaints and suggestions here, JideSM and I will do our best to make sure you get satisfactory response.

Welcome to the new World!
Mtn true talk plan is a but big SCAM, imagin am charging 13 naira per minute always.
Re: MTN Customer Care Thread by Stevosty: 3:00pm On Jul 26, 2015
Is ur mtn trutalk plus now N5 charged daily or with the first call of the day?
Re: MTN Customer Care Thread by mjay(m): 3:30pm On Jul 26, 2015
Y'ello,Un-subscription failed due to the end user did not subscribe the products.

MTN is truly fraudulent, if it's true that I didn't subscribe, how come 50naira was deducted as renewal?
Re: MTN Customer Care Thread by kkon(m): 5:21pm On Jul 26, 2015
Smartestelvis:
pls help me deactiveate anything dat is active
on my line b4 mtn puts my account balance
to comma, even yesterday i just recharhed a voucher and today morning its all gone...my no is 09039903202
I will also appreciate if you can do the same for me my number is 08063432061
Re: MTN Customer Care Thread by kkon(m): 5:22pm On Jul 26, 2015
Smartestelvis:
pls help me deactiveate anything dat is active
on my line b4 mtn puts my account balance
to comma, even yesterday i just recharhed a voucher and today morning its all gone...my no is 09039903202
I will also like to do the same my number is 08063432061 thanks and God bless
Re: MTN Customer Care Thread by kkon(m): 5:32pm On Jul 26, 2015
LOUIS6:





For anyone here having dis same issue... should lemme know
pls do will really appreciate.
Re: MTN Customer Care Thread by niphmmy(f): 8:44pm On Jul 26, 2015
pls, help me deactivate M
Re: MTN Customer Care Thread by Yem0350: 9:19pm On Jul 26, 2015
Why is mtn activating plan for customers without their approval? Everyday, customers complain.
Re: MTN Customer Care Thread by JideSM: 1:01am On Jul 27, 2015
kkon:
I will also like to do the same my number is 08063432061 thanks and God bless

The service that charges you have been deactivated from your line.
Re: MTN Customer Care Thread by JideSM: 1:02am On Jul 27, 2015
Yem0350:
Why is mtn activating plan for customers without their approval? Everyday, customers complain.

The LEN service is now deactivated as you requested.
Re: MTN Customer Care Thread by JideSM: 1:04am On Jul 27, 2015
Stevosty:
Is ur mtn trutalk plus now N5 charged daily or with the first call of the day?

The access fee is charged daily, if you are not charged, you would be billed at the normal rate for Trutalk tariff plan.
Re: MTN Customer Care Thread by JideSM: 1:08am On Jul 27, 2015
jen4r:
Please, I don't know why my bonus account is empty before the expired date, and pls cancel the mtn music plus from my sim, they used to minus #100 for the renewal, my number is:- 08035625121 , thanks......

The MTN Music+ service has been deactivated as requested.
Re: MTN Customer Care Thread by JideSM: 1:12am On Jul 27, 2015
wildcatter23:
Good day
My number is 08963399122.
I have mb on my phone but when I want to browse, my account balance is being deducted.
Kindly rectify this burdensome issue for me

The number you gave is incorrect. Kindly check the number and send it again. If it is this number 08063399122, there is no data bundle active on the line.
Re: MTN Customer Care Thread by Nobody: 10:51am On Jul 27, 2015
JideSM:

The service that charges you have been deactivated from your line.
Mr Jide good morning. did U read my post?
Re: MTN Customer Care Thread by jaykaylegend(m): 11:40am On Jul 27, 2015
My problem with MTN is; I will have money on my phone and they will still tell me to use mtn xtratime to call, text etc
Re: MTN Customer Care Thread by niphmmy(f): 1:05pm On Jul 27, 2015
pls mr Jide, help me deactivate every thing on my line ranging from MTNPLAY, caller tunes, because i dint subscribe for them and they deduct my money alway
Re: MTN Customer Care Thread by Nobody: 8:01pm On Jul 27, 2015
please mtn in enugu abakpa liberty area. d egde netwok is not working only 3g is working now. AND i notice it since 5pm ..am using glo to brows now
Re: MTN Customer Care Thread by eddd: 4:25am On Jul 28, 2015
Don't knw why browsing is extremely slow. For example opening a page takes abt 2 minutes, uploading a file of 4mb takes more dan 3hrs e.t.c.(Even with 3G on).
Pls JideSm I'd love 2 knw if dis is a general problem with the mtn network or there's smtin wrong with d plan I'm on or my sim.
NOTE: I'm using a blackberry nd on d BBC plan.
I recently swapped 4rm etisalat 2 mtn cos I thought mtn was better. Bt it's looking far worse.

Anyway, here's my numba; 08164058477. Pls help me run a check on it. Thanks

Pls also help me disable any service currently running on d sim 4 which I didn't subscribe. It's a new sim nd BIS is d only service I'v subscribed to.
Re: MTN Customer Care Thread by sheyibiyi: 9:06am On Jul 28, 2015
mjay:
Y'ello,Un-subscription failed due to the end user did not subscribe the product. but 50naira was deducted as renewal?

@JideSM pls I also like you to deactivate mtn music plus from my line 07030299820. thanks
Re: MTN Customer Care Thread by JideSM: 12:55pm On Jul 30, 2015
The service has been deactivated as requested.
sheyibiyi:


@JideSM pls I also like you to deactivate mtn music plus from my line 07030299820. thanks
Re: MTN Customer Care Thread by JideSM: 1:23pm On Jul 30, 2015
Y'ello, so sorry for the inconvenience. Your line has been refreshed. Kindly do a hard reset and provide feedback afterwards.
eddd:
Don't knw why browsing is extremely slow. For example opening a page takes abt 2 minutes, uploading a file of 4mb takes more dan 3hrs e.t.c.(Even with 3G on).
Pls JideSm I'd love 2 knw if dis is a general problem with the mtn network or there's smtin wrong with d plan I'm on or my sim.
NOTE: I'm using a blackberry nd on d BBC plan.
I recently swapped 4rm etisalat 2 mtn cos I thought mtn was better. Bt it's looking far worse.

Anyway, here's my numba; 08164058477. Pls help me run a check on it. Thanks

Pls also help me disable any service currently running on d sim 4 which I didn't subscribe. It's a new sim nd BIS is d only service I'v subscribed to.
Re: MTN Customer Care Thread by JideSM: 1:36pm On Jul 30, 2015
Y'ello, please note the service is no longer active on your line.
niphmmy:
pls mr Jide, help me deactivate every thing on my line ranging from MTNPLAY, caller tunes, because i dint subscribe for them and they deduct my money always. Pls help. My number is 07063497015

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