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MTN Customer Care Thread - Phones (121) - Nairaland

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Re: MTN Customer Care Thread by Rajman45(m): 7:23am On Nov 20, 2015
Why is my mtn charging more than #27 per minute in better talk plan. Pls u people should stop it o.. 07036837968
Re: MTN Customer Care Thread by mosele: 7:26am On Nov 20, 2015
MTN MIFI FOR SALE WITH DATA SIM CARD IN GOOD CONDITION FOR JUST 8,000. CONTACT ME 08162553390
Re: MTN Customer Care Thread by Adinije(f): 10:27am On Nov 20, 2015
Adinije:
what happened was that I transferred #200 it went through, I transfered #210 it didn't go through, I resent the message again, I got debit twice, but only one was credited. Pls check my transfer history well.
Re: MTN Customer Care Thread by Sylverson: 12:21pm On Nov 20, 2015
good afternoon Mr JideSM,pls sir ,I have dialed the code you instructed Me to use to deactivate the mtn facebook daily ,after the confirmation that the service had been deactivated, yet I receive a message this morning that #5 had been deducted from my account again ,pls come to my aid
Re: MTN Customer Care Thread by donlexph8(m): 12:24pm On Nov 20, 2015
What can I do, mtn keep removing my money instead of feasting on my myb, what can I do
Re: MTN Customer Care Thread by Nobody: 12:47pm On Nov 20, 2015
plz kindly remove me out of music+ on 08139333437
Re: MTN Customer Care Thread by JideSM: 12:58pm On Nov 20, 2015
Bobbybube:
please I need help. my airtime keeps vanishing without any notification or reason. I heard it could be music+ but I'm unable to "un-subscribe".
Secondly,i'm on tru talk+ and it's supposed to be about 6.6NGN per min(after the deduction) but I can hardly make 5 min call with 100 NGN..
i'll be most grateful for your assistance.. 07032390472

Hello Bobbybube, so sorry to hear this. Kindly note that the service has been deactivated as requested. In addition, kindly note that all calls on TruTalk + are billed at the rate of 20k/sec. Regards
Re: MTN Customer Care Thread by JideSM: 1:01pm On Nov 20, 2015
Rajman45:
Why is my mtn charging more than #27 per minute in better talk plan. Pls u people should stop it o.. 07036837968

Hello Rajman45, kindly note that all calls are charged at the same flat rate of N24/minute (40k/sec) from the bonus and main accounts on MTN Beta Talk. Regards
Re: MTN Customer Care Thread by JideSM: 1:06pm On Nov 20, 2015
Sylverson:
good afternoon Mr JideSM,pls sir ,I have dialed the code you instructed Me to use to deactivate the mtn facebook daily ,after the confirmation that the service had been deactivated, yet I receive a message this morning that #5 had been deducted from my account again ,pls come to my aid

Hello Sylverson, i'm deeply sorry for the inconvenience. Please send your mobile number via PM for assistance. Regards
Re: MTN Customer Care Thread by JideSM: 1:10pm On Nov 20, 2015
donlexph8:
What can I do, mtn keep removing my money instead of feasting on my myb, what can I do

Hello donlexph8, apologies for this experience. Please provide your mobile number via PM for checks. Regards
Re: MTN Customer Care Thread by JideSM: 1:13pm On Nov 20, 2015
ismailaja:
plz kindly remove me out of music+ on 08139333437

Hello ismailaja, kindly note that the service has been deactivated as requested. Regards
Re: MTN Customer Care Thread by Sylverson: 4:32pm On Nov 20, 2015
Dear Mr JideSM, I sincerely appreciate your effort,I receive your feedback that I should send my number as private message to you to help me deactivate or unsubscribe from mtn Facebook daily, but I can't get the link ,pls sir this is my number 08034664890,thanks in anticipation
Re: MTN Customer Care Thread by JideSM: 5:34pm On Nov 20, 2015
Sylverson:
Dear Mr JideSM, I sincerely appreciate your effort,I receive your feedback that I should send my number as private message to you to help me deactivate or unsubscribe from mtn Facebook daily, but I can't get the link ,pls sir this is my number 08034664890,thanks in anticipation

The service is no longer active on your line, i can see you called 180, sorry for the inconvenience
Re: MTN Customer Care Thread by abbeycom101(m): 5:57pm On Nov 20, 2015
Hello Mr. Jide, Kindly unsubscribe me from the MTN unscrupulous services: caller tune, Facebook weekly, music plus, sports. Etc 08035476633.

God bless you
Re: MTN Customer Care Thread by Bobbybube(m): 7:00pm On Nov 20, 2015
good day Mr. jide. I believe there's a mix-up somewhere. Mtn tru talk goes for 20 kobo per second while Mtn tru talk plus is 11kobo per second after the deduction of 5NGN from the 1st call daily.
As a matter of fact it was always like that until recently, I noticed there was a change. please confirm and clarify me. thanks
Re: MTN Customer Care Thread by Kraspo(m): 8:58pm On Nov 20, 2015
Good evening Mr Jide SM. Please
unsubscribe me from mtn brain buster
service. It deducts #20 from my line
every four hours. It is very annoying
please. This is my number
08060028105.
Thanks in advance
Re: MTN Customer Care Thread by Kraspo(m): 9:04pm On Nov 20, 2015
Good evening Mr Jide SM. Please unsubscribe me from "mtn brain buster" service. It deducts #20 from my line every four hours. It is very annoying please. This is my number 08060028105. Thanks in advance
Re: MTN Customer Care Thread by Sylverson: 9:11pm On Nov 20, 2015
Dear Mr jideSM,I really appreciate your effort for helping me rectify my query ,,you are a man of substance, God bless you

1 Like

Re: MTN Customer Care Thread by southernbelle(f): 9:52pm On Nov 20, 2015
JideSM:


please i need to de-activate facebook daily.
Re: MTN Customer Care Thread by TheGoodJoe(m): 10:45pm On Nov 20, 2015
.
Re: MTN Customer Care Thread by JideSM: 8:23am On Nov 21, 2015
abbeycom101:
Hello Mr. Jide, Kindly unsubscribe me from the MTN unscrupulous services: caller tune, Facebook weekly, music plus, sports. Etc 08035476633.

God bless you

Your issue has been resolved, to deactivate the callertune, kindly text NO to 4100.
Re: MTN Customer Care Thread by JideSM: 8:26am On Nov 21, 2015
Bobbybube:
good day Mr. jide. I believe there's a mix-up somewhere. Mtn tru talk goes for 20 kobo per second while Mtn tru talk plus is 11kobo per second after the deduction of 5NGN from the 1st call daily.
As a matter of fact it was always like that until recently, I noticed there was a change. please confirm and clarify me. thanks

The MTN TruTalk is the default prepaid tariff plan that allows you to enjoy a flat rate of 20 kobo/sec for MTN2MTN calls and MTN to other networks from the very first second plus other exciting products and services.

• Introduction of 100% bonus on recharge for all TruTalk customers.
• Introduction of N12 flat rate for all local calls, on-net and off-net

While on the MTN trutalk plus, N5 daily access fee and 11k/sec to calls
Re: MTN Customer Care Thread by JideSM: 8:28am On Nov 21, 2015
TheGoodJoe:


Please Mr Jide, do the same for me. I do not know the services that is draining my money, it makes me use another sim instead of the MTN I prefer and trust.

08136204840.

The services has been deactivated on your line
Re: MTN Customer Care Thread by JideSM: 8:30am On Nov 21, 2015
Kraspo:
Good evening Mr Jide SM. Please
unsubscribe me from mtn brain buster
service. It deducts #20 from my line
every four hours. It is very annoying
please. This is my number
08060028105.
Thanks in advance

The service has been deactivated on your line
Re: MTN Customer Care Thread by JideSM: 8:33am On Nov 21, 2015
southernbelle:


please i need to de-activate facebook daily.

Kindly dial *510*22# or send your phone number for assistance
Re: MTN Customer Care Thread by southernbelle(f): 8:35am On Nov 21, 2015
JideSM:


Kindly dial *510*22# or send your phone number for assistance
Re: MTN Customer Care Thread by JideSM: 8:50am On Nov 21, 2015
southernbelle:

done that, still didn't stop

thanks.

The service has been deactivated
Re: MTN Customer Care Thread by southernbelle(f): 8:51am On Nov 21, 2015
thanks a lot smiley
Re: MTN Customer Care Thread by TheGoodJoe(m): 8:52am On Nov 21, 2015
.
Re: MTN Customer Care Thread by Kraspo(m): 11:18am On Nov 21, 2015
JideSM:

The service has been deactivated on your line
Thanks a lot. I really do appreciate!
Re: MTN Customer Care Thread by Sylverson: 1:53pm On Nov 21, 2015
dear Mr JideSM,,,to my surprised, I still received a message that a fee of #5 for quick facebook have been deducted on my line this morning despite the fact you said that the service is no longer active on my line,,,this is my number 08034664890

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