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Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (590242 Views)
MTN Customer Care Whatsapp Numbers / Glo Customer Care Thread (unofficial) / Etisalat Customer Care Thread (2) (3) (4)
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Re: MTN Customer Care Thread by Jelo4kul(m): 9:25pm On Jul 24, 2016 |
JideSM: Good evening Jide, I never expected that I would be a victim to mtn problems anytime soon. But as I speak am in a state of utmost frustration. It all started two days ago, I couldn't receive calls on my mtn line(08062950253). I thought it was a mere issue. Not until this evening that the issue persisted that I decided that I can't take it any longer. The surprising part is that I can make calls with this number but I can't receive call. I would really appreciate if you help me resolve this issue. THANKS in advance. |
Re: MTN Customer Care Thread by IBB98(m): 9:55pm On Jul 24, 2016 |
Goodday chief,how do i unsubscribe from MTN BETATALK PACKAGE?Kindly assists sir.My nbr is 0803 468 5849.Tanx. 1 Like |
Re: MTN Customer Care Thread by jsben(m): 5:15pm On Jul 25, 2016 |
G |
Re: MTN Customer Care Thread by Naughtylyn: 5:45pm On Jul 25, 2016 |
Empower yourself, someone - spouse, brother, anyone interested. Get the book on SMARTPHONES Repairs from Amazon. https://www.amazon.com/gp/aw/d/9789534116?keywords=mobile%20phones%20and%20tablets%20repairs&pc_redir=T1&qid=1463153220&sr=8-8
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Re: MTN Customer Care Thread by tanichris(m): 8:19pm On Jul 25, 2016 |
JideSM: For the past two weeks now, MTN Keeps deducting N15 Everyday from my credit. I've tried all the codes I know, Buh it won't stop. Please do something about it. Here's my number 07063156674
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Re: MTN Customer Care Thread by JideSM: 1:52pm On Jul 26, 2016 |
Y'ello, I apologize for this. Checks show that the N15 was deducted for SMS sent to international numbers. tanichris: |
Re: MTN Customer Care Thread by JideSM: 2:05pm On Jul 26, 2016 |
Y'ello Jsben, checks made on your line show that N4 was charged for SMS sent to different numbers. Please check your send messages to view this. The inconvenience is regretted. jsben: |
Re: MTN Customer Care Thread by JideSM: 2:07pm On Jul 26, 2016 |
Hello, I'd be glad to assist you. Please confirm the package you would like to migrate to. IBB98: |
Re: MTN Customer Care Thread by JideSM: 2:19pm On Jul 26, 2016 |
Y'ello Jelo4kul, I am sorry you had such experience. Please be informed that the issue has been resolved. Jelo4kul: |
Re: MTN Customer Care Thread by JideSM: 2:27pm On Jul 26, 2016 |
Y'ello, please forward the affected number via personal message to enable me look into the issue and have it resolved. Sorry about this experience. maestroferddi: |
Re: MTN Customer Care Thread by JideSM: 2:37pm On Jul 26, 2016 |
Hello Yemi2plus, your BB balance is 2.3GB and your inability to view balance is regretted, we are working to resolve this. Please be informed that you will receive 1GB (WOW weekend data bonus) when you recharge ABOVE N500. Apologies for the inconvenience. yemi2plus: |
Re: MTN Customer Care Thread by JideSM: 2:43pm On Jul 26, 2016 |
Y'ello, I am sorry to hear that you experienced some difficulty while trying to use the WOW weekend data promo. Please share the affected number via personal message and state your device type and error message received. Nwanna2588: |
Re: MTN Customer Care Thread by JideSM: 2:53pm On Jul 26, 2016 |
Hello Esesuper, I can understand how you feel and am deeply sorry about this experience. Checks show that the N100 was deducted for the Music plus service active on your line. Also be informed that you will receive 1GB(WOW weekend data promo) when you recharge ABOVE N500. The inconvenience is highly regretted. Esesuper: |
Re: MTN Customer Care Thread by Udezer69(m): 3:09pm On Jul 26, 2016 |
Does MTN have a timed based internet plan? One without data cap or anyone, even if it has data cap... |
Re: MTN Customer Care Thread by yemi2plus(m): 5:25pm On Jul 26, 2016 |
JideSM: This is coming rather too late, I have already re-subscribed to a new BB monthly plan last night. |
Re: MTN Customer Care Thread by tanichris(m): 6:56am On Jul 27, 2016 |
JideSM:Laughs... funny enough Buh, I don't have any international number on my phone. Let alone, send an SMS to one. I beg you in the name of God. Please do something |
Re: MTN Customer Care Thread by JideSM: 7:42am On Jul 27, 2016 |
Udezer69:Hello Udezer69, kindly note it has data limit. Thank you |
Re: MTN Customer Care Thread by tanichris(m): 7:54am On Jul 27, 2016 |
tanichris:Another N50 has been removed from my credit. |
Re: MTN Customer Care Thread by Nobody: 9:45am On Jul 27, 2016 |
How do I activate my voicemail? |
Re: MTN Customer Care Thread by Nobody: 9:49am On Jul 27, 2016 |
tanichris: Gionee (M5) user? Yes? Then, a sales statistics msg is sent to an international line for evaluation as survey. Its automated. #15 per sim each day. You can try freezing the app yourself using Titanium backup. I doubt if the inSystem freeze option can freeze a system's app so its recommended u get root access. |
Re: MTN Customer Care Thread by Dumas32(m): 1:37pm On Jul 27, 2016 |
Hi, is this promo still on?
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Re: MTN Customer Care Thread by tanichris(m): 2:35pm On Jul 27, 2016 |
MasterEmmanu3l:OK.. what's the name of the app? Is it "user feedback"? |
Re: MTN Customer Care Thread by Nobody: 5:06pm On Jul 27, 2016 |
tanichris: Nah. GN sales/statistics something like that. Two of 'em needs to be disabled |
Re: MTN Customer Care Thread by Rilwayne001: 5:56pm On Jul 27, 2016 |
Mr.. jidesim, i subscribed to MTN 1gb for #500 earlier this morning, and by now I've already used 310mb i didn't download anything as a matter of fact neither did i do much upload. Am i doing some thing wrong? |
Re: MTN Customer Care Thread by Nobody: 8:04pm On Jul 27, 2016 |
Mr moderator pls is their no 10mb for someone who load 100 naira card again especially on those on pulse |
Re: MTN Customer Care Thread by Udezer69(m): 3:22pm On Jul 28, 2016 |
JideSM: Okay....can you kindly tell me what the plans are... How much it cost and any other information? |
Re: MTN Customer Care Thread by abdeiz(m): 9:15am On Jul 30, 2016 |
Cmon Mtn this is not cool at all, yesterday I loaded 200 followed by 400 naira making a total of 600 naira. I made calls worth 8 naira leaving me with a balance of 592 naira when I retired to bed. Woke up this morning and viola 100 naira has disappeared from my balance like magic, did you guys subscribed me to any of your products without my knowledge because i had ensured that that I wasn't on any of those. The number is 07033448366 and I demand a refund of my money back!!! And another thing is that I wasn't able to browse with the free 100mb you guys are claiming to dish out for certain amounts recharged, I couldn't even check the balance by dialling *556#. Which kind of wahala and distrust be this Ehen? |
Re: MTN Customer Care Thread by speak2femz: 11:57am On Jul 30, 2016 |
JideSM. I subed for 750mb so I cud get 3.5gb for the weekend but I can only see 1526.7mb on my balance... what's up |
Re: MTN Customer Care Thread by zynzyn(m): 4:08pm On Jul 30, 2016 |
Dear MTN, Why the deception on WOW Weekend? I got this message from Wow Weekend: Special offer! Buy 750MB for N500 and get 3.75GB FREE data. Dial *131*103# to activate. Dial *131*4# to view data bonus. Bonus Valid till Sunday 11:59pm So I loaded and bought a N500 data package today, which should have given me 1gb upon loading credit of N500 and 3.75gb upon using that credit to buy a 7day data plan On loading, I have been told that I only have 1gb for weekend browsing, which renders the text a lie!! Also the bonus data is so slow and it is not supporting YouTube. What is the benefit of bonus GB if it does not support video?! I still have other issues o! Let me stop here for now!! |
Re: MTN Customer Care Thread by Ahmed4002(m): 5:07pm On Jul 31, 2016 |
. |
Re: MTN Customer Care Thread by Nobody: 6:31pm On Jul 31, 2016 |
Ahmed4002: Do MTNsavemynumber It costs 500 naira.. its what i did to my sim I've forgotten the code... just do a google search |
Re: MTN Customer Care Thread by Ahmed4002(m): 3:06am On Aug 01, 2016 |
MuhdG: Yeah. I just contacted them, they asked me to fund the line with 500 Naira, which I request for VTU back from you. Amma yaki..reflecting on my Line. It's Over 5 months since I left, although I do received bank alert with the Sim always. Which makes me believe it's still on the network. But the problem now is funding |
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