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Do You Have A Laptop:The Keyboard Is Not Working Or Malfunctioning? Here's A Fix - Computers - Nairaland

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Do You Have A Laptop:The Keyboard Is Not Working Or Malfunctioning? Here's A Fix by donclark(m): 5:38pm On Nov 03, 2013
There are times you're working with your PC and all of sudden the keyboards starts malfunctioning or a particular part of the keyboard or some sets of buttons stops working. There are many causes that could lead to this occurring.

Having a key on your laptop or your laptop keyboard stop working altogether doesn't mean you have to chuck your laptop altogether. Our fixes below should address the majority of possible issues. But if you can't get the keyboard working after one or more of the above fixes, then get your laptop looked at by a professional.

Check for Crumbs
Hold your laptop upside down or at the very least at a 45- to 75-degree angle from horizontal and give the laptop a good shake. Sometimes crumbs from working lunches or your last snack break can get stuck under the keys. This is more of a problem the older your laptop is, but it's worth a shot even on a new laptop to see if you can fix the problem quickly.




If you have a keyboard vacuum or a can of compressed air, give the nooks and crannies of your keyboard a quick cleaning. If one or two keys are stuck because of soda spillage, then you can try cleaning those individual key switches with a rag soaked in a couple of drops of cleaner like rubbing alcohol or even warm soapy water. Make sure you're applying the liquid to the cloth first and not directly to the keyboard. Pop the offending key cap off the keyboard and try to clean as much dried liquid from the key switch as possible. A cotton swab can come in handy here, just be careful and don't disassemble the key switch unless you know what you're doing. If an extensive section of the keyboard is stuck because of liquid damage, like spilled cup of soda or coffee, then you best recourse may be to have the keyboard assembly replaced.

Reboot Your PC
A reboot corrects a thousand ails, as my old IT manager used to say. If you can't use the trackpad or mouse to reboot the PC, just hold down the power button for about 10-15 seconds to turn the PC off. If that doesn't fix the problem, try one of the solutions below.

Driver Problems
This problem crops up if you install third-party software often and/or you turn your machine off all the time without using the Shut Down command.

Check the Device Manager on your laptop. If the keyboard line item has a yellow exclamation point next to it or if the keyboard icon doesn't show up at all, then you should try to get to your laptop maker's download page, then download and install the latest drivers for the keyboard. You may have to hook up a USB keyboard (see below) to navigate text entry fields, but after you find the correct file it should be a quick download and fix.

Go USB
If all else fails and you need to get a term paper or other word document done, stat, then find a USB desktop keyboard and plug it in. It's not elegant, but it will let you finish whatever you need to do now, then you can figure out the main problem with your laptop keyboard later.

Bad Connections
Sometimes the keyboard loses connection with the laptop's motherboard, and you have a keyboard that either works intermittently or not at all. If you're an IT pro, removing the outer case and reconnecting the ribbon cable on the bottom of the keyboard should be child's play. If not, check out sites like ifixit.com or your laptop manufacturer's site for service manuals and diagrams to help you disassemble your laptop and reconnect that ribbon cable. If you aren't comfortable disassembling your laptop, then bring it to a service depot so a professional can take a look at it.

Defective Keyboard
If you're still in your warranty period or have an extended warranty, then try your laptop manufacturer's tech support line. If they determine that you're using a defective keyboard, then you should be able to get it replaced at a service depot without too much hassle. Before you send your laptop in or surrender it to a service tech, however, it's always advisable to back up your hard drive or remove it entirely and hold on to it. That way you'll still have your data, which is the most important part of your laptop.

http://thetechtherapy..com/2013/10/do-you-have-laptop-where-keyboard-is.html
Re: Do You Have A Laptop:The Keyboard Is Not Working Or Malfunctioning? Here's A Fix by chiefololade: 6:22pm On Nov 03, 2013
Thanks so much... I will try the solutions as some keys are not working at all
Re: Do You Have A Laptop:The Keyboard Is Not Working Or Malfunctioning? Here's A Fix by kaykash007(m): 11:26pm On Nov 04, 2013
Pls boss,what can I do? My keyboard is giving out some kind of sounds each tym I try to boot my system. One engineer has helped me to check on it and it stop for a while but it has started again. Tanks
Re: Do You Have A Laptop:The Keyboard Is Not Working Or Malfunctioning? Here's A Fix by donclark(m): 6:49am On Nov 05, 2013
kaykash007: Pls boss,what can I do? My keyboard is giving out some kind of sounds each tym I try to boot my system. One engineer has helped me to check on it and it stop for a while but it has started again. Tanks

if you have tried the above fix and it isn't working then it maybe a board problem. My advice is still see your engineer but I will try to find out something.
Re: Do You Have A Laptop:The Keyboard Is Not Working Or Malfunctioning? Here's A Fix by Wisepac: 9:39pm On Nov 05, 2013
donclark:

if you have tried the above fix and it isn't working then it maybe a board problem. My advice is still see your engineer but I will try to find out something.
its not board problem, its keyboard problem (hardware), the solution is to service the keyboard, if the service did nt work, try and get new keyboard.
Re: Do You Have A Laptop:The Keyboard Is Not Working Or Malfunctioning? Here's A Fix by kaykash007(m): 10:25pm On Nov 05, 2013
Wise pac: its not board problem, its keyboard problem (hardware), the solution is to service the keyboard, if the service did nt work, try and get new keyboard.
. Tanks boss..really appreciate dat. How can I get an engineer whom I can trust cos d system is new and I don't want all dis yeye engineers to just open it and spoil tins more.
Re: Do You Have A Laptop:The Keyboard Is Not Working Or Malfunctioning? Here's A Fix by Wisepac: 11:01am On Nov 06, 2013
kaykash007: . Tanks boss..really appreciate dat. How can I get an engineer whom I can trust cos d system is new and I don't want all dis yeye engineers to just open it and spoil tins more.
u can get a gud engineer by asking any of ur friend dat he is using laptop and ask him about his engineer whether he's gud. Am an engineer too, but i based in ibadan
Re: Do You Have A Laptop:The Keyboard Is Not Working Or Malfunctioning? Here's A Fix by kaykash007(m): 2:46pm On Nov 06, 2013
Wise pac: u can get a gud engineer by asking any of ur friend dat he is using laptop and ask him about his engineer whether he's gud. Am an engineer too, but i based in ibadan
. Whr in ibadan? Am coming to ibadan 2mao. Ur number pls.
Re: Do You Have A Laptop:The Keyboard Is Not Working Or Malfunctioning? Here's A Fix by Wisepac: 7:33pm On Nov 06, 2013
kaykash007: . Whr in ibadan? Am coming to ibadan 2mao. Ur number pls.
i stay around felele in challenge ibadan, let me ave ur email, i wil send u my number.
Re: Do You Have A Laptop:The Keyboard Is Not Working Or Malfunctioning? Here's A Fix by kaykash007(m): 11:15pm On Nov 06, 2013
Wise pac: i stay around felele in challenge ibadan, let me ave ur email, i wil send u my number.
. Ayorinde_kayode@yahoo.com. Thanks
Re: Do You Have A Laptop:The Keyboard Is Not Working Or Malfunctioning? Here's A Fix by Wisepac: 11:48pm On Nov 06, 2013
kaykash007: . Ayorinde_kayode@yahoo.com. Thanks
check ur mailbox

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