TELECOMS VACANCIES: ROLL OUT MANAGER, OPTICAL FIBRE EXPERT, RISK & REVENUE ASSURANCE MANAGER.

Our Client is a global leader in the telecommunications and data-services sectors delivering wide range of affordable, high quality and easy to use broadband access and communication services across Africa. They have the following vacancies

1. Optical Fibre Expert JD

Essential Job Duties:
The Fiber Optic Expert will be responsible for the installation, maintenance, and repair of the fibre optic network safely and efficiently throughout the full field development. The Fibre Optic Expert will have to locate faults and complete field repair of damaged fibers using fusion splice techniques, then complete verification tests on the repairs. The Fiber Optic Expert must be proactive in identifying potential risks to the fiber network and propose and implement practical solutions.
The Fiber Optic Expert responsibilities will include but not limited to:
• Installation and commissioning of optical transmission and termination equipment.
• Providing resource estimates for planned fiber optic tasks.
• Preparing and maintaining records of the Optical network.
• Assist in the preparation of Programmed Maintenance schedules.
• Work with other members of the department in different technologies and learn new technologies.
• Mentor new employees and also to train other team members in fiber optic technologies.
• Responsible for all fiber optic repair tools, and test equipment.
• Responsible for specifying consumables and stock levels.

Required Qualifications:
• Engineering/Electrical Electronics background.
• Minimum 5 years of experience in maintaining network optical systems.
• TELECOMMUNICATIONS/DATA SERVICES INDUSTRY EXPERIENCE IS A MUST.
• Proficiency in the use of Optical Test Equipment.
• Computer Literate in MS suite and project management software.
• Good in communication and interpersonal skills.



2. Roll Out Manager JD

Job Summary:
This role will be responsible for successfully managing Clients derived turnkey projects supporting key customer deliverables to the highest customer satisfaction, while driving Cost, Quality, and Timeliness. The project manager is accountable for profitability and customer satisfaction by managing large and complex Network Rollout projects. Candidate must have 10 years of proven project management success in large scale Network Rollout and Wireless Site Development. Excellent technical understanding and project experience with site construction, network deployment and integration of wireless systems. Operational experience with a telecom network is a MUST.
Project Planning:
• Accountable for planning, prioritizing and executing a project by working with Account Managers, Operations and Product Managers, Implementation managers, delivery organizations and external customers. This includes project procurement, integration, time, cost, scope, planning and initiation
• Develops required project documentation identifying project goals and tasks and generating assignments consistent to meet objectives
• Establishes change management procedures, including evaluation and communication for project duration. Develops reporting strategy for project.
• Establishes processes to successfully deliver projects and services

Relationship Building:
• Core 3 participation and co-lead; ability to organize and lead a matrixed project team.
• Maintains clear communication with customers regarding mutual expectations and monitors customer satisfaction, seeks and understands customer processes for proper alignment of expectations
• Builds business relationships beyond the project environment
• Organizes and leads a matrixed project team as required
• Provides feedback and focus to all team members.
• Serves as a change management agent representing the Project Management Organization
• Ability to guide and coach junior or new member of the Project management team

Project Execution:
• Takes responsibility for project and actively executes to project plan while maintaining quality standards
• Ensures all commitments are met in accordance with pre-established project goals/objectives
• Demonstrates control of equipment deliveries, service costs, project activities and customer hand-over requirements
• Responsible for reporting on project financial and schedule progress based upon project goals
• Ensures strategy for cost control is used
• Good understanding of project data to predict project success.

Manage Risks and Scope Changes:
• Performs risk management
• Manages change, formulates action plans, mitigates risk to minimize schedule delays and costs
• Actively takes advantage of change opportunities and recommends new or revised strategies for project integration
Results Focused:
• Effectively manages closure of project through customer final acceptance. Ensures an on-time and in-budget project
• Understands and assures quality standards are met on assigned deliverables
• Evaluates and communicates final project status
• Utilizes contract information to maximize success of project
• Actively identifies efficiencies for future implementations.
Project, Processes and Tools:
• Actively uses project methods, processes and tools
• Works within defined framework or responsibility
• Possesses excellent project tool skills
• Drives the use of project document control and management.
Communication:
• Excels at internal and external communication
• Presents project status update on Internal Steering group meetings
• Makes sure all stakeholders are kept informed on a regular basis
Financial knowledge:
• Must have extraordinary financial understanding
• Able to interpret Project financial indicators to use them as part of the decision making process
• Able to access internal systems to gather financial information
• Business skills should include excellent leadership & negotiation skills, strong customer orientation, excellent conflict management skills, excellent analytical & problem solving capability, excellent communication skills both oral and written, a strong business minded consultative approach with focus on profitability & margin

QUALIFICATIONS:
• Bachelors degree, preferably in a science, business or telecommunications discipline, or a minimum of eight years of progressive experience in a related field
• Ten (10) years experience in project management, and/or related functional areas in a communication systems companies
• Highly developed working knowledge of business process, including tender and sales
• Strong financial knowledge/training
• Current PMP certification or is actively pursuing professional project management certification (PMP), recommended to be complete within 1 year



3. Risk & Revenue Assurance Manager:

Role Purpose
• Manage Revenue Assurance function and Risk Management operations.
• The Revenue Assurance Manager responsibilities will be to improve the end-to-end assurance of cost and revenue from source through to wholesale and retail billing, within a controls environment across all revenue streams.
• Develop and implement end to end controls methodology for all products and services relating to all revenue streams.

Financial Responsibility (Budget or P&L etc.)

Business Responsibility (customers/staff etc): People interfaces - CFO and wider finance team, Group RA & FM Leads, IT Partners (Operations Support functions), Marketing Product & Commercial Teams and other Functions within the business.

Role Accountabilities (Financial, customer, operational, KPI’s etc.)

Revenue Assurance
• To support & deliver in the execution of the Cost and Revenue Assurance for all products and services relating to all revenue streams
• Production and analysis of E2E reconciliation from Source, though to wholesale and retail billing and ensuring that all events are received and processed in a timely, complete and accurate manner.
• To develop, improve and support automation and efficiency of all required business process and Revenue Assurance models for all products and services related to all revenue streams.
• To work with all product owners to ensure controls are in place to support the lead to cash process for all revenue streams.
• Analyse and report clearance of exceptions from all provisioning and billing systems.
• To provide comprehensive revenue risk analysis to drive internal improvements through prioritisation of tasks or resolution activity to mitigate risk across business forums.
• To provide feedback and analysis to the cost team & commercial teams in regard to variances and potential impact to the P&L.
• To champion revenue leakage issues across usage by influencing and engaging key stakeholders on activity and resource requirements necessary to drive revenue maximisation.
• Providing & supporting the Revenue, Cost & Margin Assurance coverage for a varied spread of customers and systems, with on-going revenue.
• Deliver agreed margin improvement targets and decipher a plan against meeting and monitoring the target outcome.
• Initiate & support process improvement programmes to drive control environment.
• Management of over, under & incorrect charging issues of client's products / services across all systems.
• Help develop new reporting models and metrics to improve accuracy, timeliness and efficiency of Revenue, Cost and Margin Assurance.
• Actively participate in all go-to-market phase during product launch & changes to identify financial risk to business.
• Actively seek Improvement opportunities in existing process & system for better control environment within the business.

Fraud Management
• Support Corporate Security with Fraud Management control framework
• Activity seek areas to improve controls and reduce fraud opportunities

Project Management
• Strategic Projects responsibilities
• Manage system implementations & improvements for Revenue Assurance & Fraud Management tools.
• Implementation of new control points and metrics as the business changes.

Management Reporting
• Create and update documentation to support the operational framework.
• Report weekly and monthly reconciliation packs and KPI dashboards to reflect the overall RA / FM performance.
• Support Internal & External Audits from RA/FM perspective.
• Responsible for weekly and monthly Project RAG status updates
• Report Monthly RA & FM Group KPIs Financial
• Manage RA & FM budget and support during budget planning

Daily Responsibilities
• Activity tracking and analysis
• Revenue risk monitoring and analysis
• Flag risks and issues

Weekly Responsibilities
• Unallocated event analysis and assistance with clearance
• Revenue at risk analysis and assistance with prioritisation
• weekly analysis and reporting
• Flag risks and issues

Monthly Responsibilities
• Group & Local Market Revenue Assurance & Fraud Management reporting

Quarterly Responsibilities

• Ensure documentation is updated

Role Specification (Technical / Professional Expertise)Essential
• University degree in Finance, Engineering, IT or other related fields
• Financial, Technology and Operational background 7-10 years’ experience
• Minimum 6 year Telecoms Revenue Assurance experience
• Project management experience
• Attention to detail and financial impact
• Experience in revenue assurance or billing processes and ability to document such processes.
• Very Strong analytical and problem solving skills
• Minimum Intermediate ability level of MS Access, Excel and SQL, with proven

practical experience

• Experience with billing and RA systems
• Experience with management information, financial systems
• Work Attitudes
• Understands the crucial importance of comprehensive RA analysis and be able to make efficient decision based on analysis.
• Dedicated and self-motivated able to communicate to all levels and influence change, results driven.
• Ability to cope under pressure
• Reliable and organised – ability to stick to deadlines
• Process orientated
• Ability to deal with colleagues at all levels



Salary is very competitive and above industry standards.
Qualified candidates should please forward CVs to ‘recruitment@stresertservices.com’ using the desired Position as subject of mail e.g ‘Optical Fibre Expert’.

Application Dead line is 1st December, 2013.

Only experienced and qualified candidates will be shortlisted and invited for an interview.