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Client Service Job Vacancy by efkay(f): 10:25pm On Nov 17, 2013 |
Hiring: Client Service Minimum 1-3 years work experience. Company: Our client is one of the fastest Company with a clear growth strategy, and we are hiring for highly qualified professional with good dedication to fill the position of a Client Service Person KEY ACCOUNTABILITIES: • Accurately performs registration process for new and existing clients • Act as interface with all clients at job sites/locations • Interacts with company’s client to provide them with information and address inquiries regarding products and services. • Responsible for managing all operational concerns raised by client • Exploring opportunities to add value to job accomplishments. • Provide client support services in accurate and timely fashion. • Maintain high level of professionalism and competence in every client interaction. • Build positive and productive relationships with clients. • Make frequent client calls and visits to strengthen client relationships. • Analyze and resolve service issues promptly. • Inform management about complex client issues and resolutions. • Maintain client focused working environment for team. • Work in compliance with company policies and procedures. • Identify and develop new business opportunities with client contacts. • Utilize effective problem solving and time management skills in client service operations. • Develop process improvements to enhance service efficiency and effectiveness. • Provide assistance to less experienced staffs when needed. • Provide support in new product development and enhancement activities. Qualifications, Skills & Competencies: • Min 1-3 years post qualification experience • Relevant University Degree or HND in any discipline • Prior Experience as a Customer Service or related Role is a strong advantage Must be: • Sex - Female • Good Time Manager, Hard working and eye for detail • Dresses professionally with impeccable manners Must have: • Excellent written and spoken English • Administrative and analytic skills • Basic Computer Skills with ability to use Microsoft Word, Microsoft Excel, Email and the Internet. • Willingness and aptitude to learn the use of new IT systems and software • Negotiation and persuasive skills • Ability to plan and delegate as necessary METHOD OF APPLICATION Detailed resume stating qualifications, prior experience and accomplishment should be sent to: Recruitment@ht-limitedng.net Title email subject as “CLIENT SERVICE”. To Apply online kindly click: http://ht-limitedng.net/wp/apply-2 Only shortlisted candidates will be contacted. DEADLINE: FRI 22ND Nov, 2013 HT Limited (Recruitment. Coaching. HR-Consultancy. OUtsourcing. Training) 2nd Floor, 23, Hawley Street, Lagos Island, Lagos, Nigeria. Tel: +2347090817781 | Mobile: +2348086038252 | 295C374F |
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