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VACANCY FOR A RISK & REVENUE ASSURANCE MANAGER by tolex29(f): 9:10am On Jul 04, 2014 |
Our Client is a global leader in the telecommunications and data-services sectors delivering wide range of affordable, high quality and easy to use broadband access and communication services across Africa. Due to expansion & growth, the above position has become vacant. Role Purpose • Manage Revenue Assurance function and Risk Management operations. • The Revenue Assurance Manager responsibilities will be to improve the end-to-end assurance of cost and revenue from source through to wholesale and retail billing, within a controls environment across all revenue streams. • Develop and implement end to end controls methodology for all products and services relating to all revenue streams. Financial Responsibility (Budget or P&L etc.) Business Responsibility (customers/staff etc): People interfaces - CFO and wider finance team, Group RA & FM Leads, IT Partners (Operations Support functions), Marketing Product & Commercial Teams and other Functions within the business. Role Accountabilities (Financial, customer, operational, KPI’s etc.) Revenue Assurance • To support & deliver in the execution of the Cost and Revenue Assurance for all products and services relating to all revenue streams • Production and analysis of E2E reconciliation from Source, though to wholesale and retail billing and ensuring that all events are received and processed in a timely, complete and accurate manner. • To develop, improve and support automation and efficiency of all required business process and Revenue Assurance models for all products and services related to all revenue streams. • To work with all product owners to ensure controls are in place to support the lead to cash process for all revenue streams. • Analyse and report clearance of exceptions from all provisioning and billing systems. • To provide comprehensive revenue risk analysis to drive internal improvements through prioritisation of tasks or resolution activity to mitigate risk across business forums. • To provide feedback and analysis to the cost team & commercial teams in regard to variances and potential impact to the P&L. • To champion revenue leakage issues across usage by influencing and engaging key stakeholders on activity and resource requirements necessary to drive revenue maximisation. • Providing & supporting the Revenue, Cost & Margin Assurance coverage for a varied spread of customers and systems, with on-going revenue. • Deliver agreed margin improvement targets and decipher a plan against meeting and monitoring the target outcome. • Initiate & support process improvement programmes to drive control environment. • Management of over, under & incorrect charging issues of client's products / services across all systems. • Help develop new reporting models and metrics to improve accuracy, timeliness and efficiency of Revenue, Cost and Margin Assurance. • Actively participate in all go-to-market phase during product launch & changes to identify financial risk to business. • Actively seek Improvement opportunities in existing process & system for better control environment within the business. Fraud Management • Support Corporate Security with Fraud Management control framework • Activity seek areas to improve controls and reduce fraud opportunities Project Management • Strategic Projects responsibilities • Manage system implementations & improvements for Revenue Assurance & Fraud Management tools. • Implementation of new control points and metrics as the business changes. Management Reporting • Create and update documentation to support the operational framework. • Report weekly and monthly reconciliation packs and KPI dashboards to reflect the overall RA / FM performance. • Support Internal & External Audits from RA/FM perspective. • Responsible for weekly and monthly Project RAG status updates • Report Monthly RA & FM Group KPIs Financial • Manage RA & FM budget and support during budget planning Daily Responsibilities • Activity tracking and analysis • Revenue risk monitoring and analysis • Flag risks and issues Weekly Responsibilities • Unallocated event analysis and assistance with clearance • Revenue at risk analysis and assistance with prioritisation • weekly analysis and reporting • Flag risks and issues Monthly Responsibilities • Group & Local Market Revenue Assurance & Fraud Management reporting Quarterly Responsibilities • Ensure documentation is updated Role Specification (Technical / Professional Expertise)Essential • University degree in Finance, Engineering, IT or other related fields • Financial, Technology and Operational background 7-10 years’ experience • Minimum 6 year Telecoms Revenue Assurance experience • Project management experience • Attention to detail and financial impact • Experience in revenue assurance or billing processes and ability to document such processes. • Very Strong analytical and problem solving skills • Minimum Intermediate ability level of MS Access, Excel and SQL, with proven practical experience • Experience with billing and RA systems • Experience with management information, financial systems • Work Attitudes • Understands the crucial importance of comprehensive RA analysis and be able to make efficient decision based on analysis. • Dedicated and self-motivated able to communicate to all levels and influence change, results driven. • Ability to cope under pressure • Reliable and organised – ability to stick to deadlines • Process orientated • Ability to deal with colleagues at all levels Salary is very competitive and above industry standards. Qualified candidates should please forward CVs to ‘mgtpositions@stresert.com’ using ‘risk & revenue’ as subject of mail. Application Dead line is 20th July, 2014. Only experienced and qualified candidates will be shortlisted and invited for an interview. 1 Like |
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