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Nairaland Forum / Nairaland / General / Food / How My Childs Birthday Was Ruined By D'xplorer Cakes Gbagada (15203 Views)
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Re: How My Childs Birthday Was Ruined By D'xplorer Cakes Gbagada by eagleeye2: 3:11pm On Jul 17, 2014 |
Mannastoress: SEEMS THE LADY HAS BEEN GETTING LOTS ABUSIVE CALLS FROM NAIRALANDERS -it seems you just called her. 3 Likes |
Re: How My Childs Birthday Was Ruined By D'xplorer Cakes Gbagada by Nobody: 3:12pm On Jul 17, 2014 |
Nigerians businesses and their jagajaga attitide. If this na here for yankee, that business would have been shut down since last week. 1 Like |
Re: How My Childs Birthday Was Ruined By D'xplorer Cakes Gbagada by Lolaabokoku(f): 3:13pm On Jul 17, 2014 |
Kaxmytex: Thisssss life.....is beautiful 1 Like |
Re: How My Childs Birthday Was Ruined By D'xplorer Cakes Gbagada by Nobody: 3:15pm On Jul 17, 2014 |
[size=13pt]Consumer Protection Council Abuja. Headquarters Plot 1105 Dar-es-Salaam Street Off Aminu Kano Crescent Wuse II, Abuja. Call Centre: 07002255272 Hotlines: 08056002020, 08056003030. You can ask them for their Lagos office. I had a case about someone that sold a substandard good. The guy refused to pay back and was very proud. He said I should do my worst. I took the case to CPC and the guy melted. They served a notice without even a police man involved by inviting the guy to their office. It was a lady that served them the notice about 4pm. By 6pm they started calling me to come to their office that they want to settle the case amicably. To cut the long story short, they refunded me my money kia kia and collected their property.[/size] 8 Likes |
Re: How My Childs Birthday Was Ruined By D'xplorer Cakes Gbagada by klassic(m): 3:15pm On Jul 17, 2014 |
The golden rule for every business man is this: “Put yourself in your customer’s place. – Orison Swett Marden When you fail to obey this rule u always have problem with Ur customers. 4 Likes |
Re: How My Childs Birthday Was Ruined By D'xplorer Cakes Gbagada by Nobody: 3:19pm On Jul 17, 2014 |
[size=13pt]Try this phone. I got it online. Will keep checking. 0803 300 7771. Mokola Bus Stop, Block A, Primal Tek Plaza, 63/65 Idimu Rd, Nigeria It seems like the Lagos office number. Please let us know when the case is resolved and what happened[/size] 3 Likes |
Re: How My Childs Birthday Was Ruined By D'xplorer Cakes Gbagada by manny4life(m): 3:28pm On Jul 17, 2014 |
expert1: Is it that there is no other way to settle your problem with the cake vendor? Honestly, how about you be the first test subject: go to the woman's shop and buy cake from her? Since this is free advert for her.. Shioor, the way a lot of you guys talk is so annoying. Besides, what has ekaite got to do with this? A woman has every right to buy cake for her kids. Friends and family around me buy cake from the grocery store, and if there's a complaint about the cake whereas there's physical evidence, they will apologize, plus give you gift card or discounted prizing off the next one notwithstanding that the cake gets replaced with immediate alacrity. 15 Likes |
Re: How My Childs Birthday Was Ruined By D'xplorer Cakes Gbagada by IAMBREEZY: 3:28pm On Jul 17, 2014 |
Someone people are just plain wicked. |
Re: How My Childs Birthday Was Ruined By D'xplorer Cakes Gbagada by Nobody: 3:28pm On Jul 17, 2014 |
Looonnggg thing. Sue her arse!!! Then Call necessary authorities. Talk about bad customer service sha. I ope the OP too wasn't one of those loud mouth clients ooo. Everyone has a grumpy day. 1 Like |
Re: How My Childs Birthday Was Ruined By D'xplorer Cakes Gbagada by Nobody: 3:29pm On Jul 17, 2014 |
Also try standards organisation of nigeria Lagos 11, Kofo Abayomi Street, Victoria Island, Lagos, Nigeria |
Re: How My Childs Birthday Was Ruined By D'xplorer Cakes Gbagada by sweetgala(m): 3:29pm On Jul 17, 2014 |
expert1: Is it that there is no other way to settle your problem with the cake vendor? Abeg Sharap for there, We are saying A you are chanting B , what the OP decides to do with her money is her choice. The fact remains xplorer cakes are selling products dangerous for consumption and did not do the needful when the opportunity arose to do so. You are part of the evils in our society, constantly turning the blind eye to serious moral and legal issues 15 Likes |
Re: How My Childs Birthday Was Ruined By D'xplorer Cakes Gbagada by chichi89(f): 3:30pm On Jul 17, 2014 |
BjMorgan: U no hold something like dis Wen u day go d shop? If not, dats y d woman day talk rubbish, go get one and go bak again, d woman go refound ur money with xtra self, Wen she know say dis tin na for her head and no b joke oLMAOOOOOO no be play 1 Like |
Re: How My Childs Birthday Was Ruined By D'xplorer Cakes Gbagada by megastu(m): 3:30pm On Jul 17, 2014 |
Never buy cakes on display. Order cakes. Sorry about this. She should be reported to CPC as highlighted by a previous poster. For all your orders, call tesbell cakes on 08037178687 or send a mail. 2 Likes |
Re: How My Childs Birthday Was Ruined By D'xplorer Cakes Gbagada by chichi89(f): 3:32pm On Jul 17, 2014 |
Na wa oh. So one must know how to bake? What if she didnt have time to bake? The way some people talk sef, like say una chop sand sand 10 Likes |
Re: How My Childs Birthday Was Ruined By D'xplorer Cakes Gbagada by BluePearls(m): 3:34pm On Jul 17, 2014 |
cr8v: Moderators don't be too fast to bring somebody's business to ruin. By bringing uninvestigated stuffs like this to the front page. I'm sure u don't know the pains involved in building a business. I don't know you, but after reading this rubbish you posted here, i felt like slapping you. She has provided the forum with all her evidence and you're still asking her to make her findings. Is it until those poor kids die of food poisoning before you believe her story? what are you in business for if not for your customers? you build your business from the ground up, all well and good. A customer complains about your service and the best you can offer is insult and threat? what sort of stupid business is that? And you are here saying some staff may have had a bad day? My dear, from the little i learnt in school, even common sense will tell me to put my personal issues aside while attending to a customer, and to be as professional as possible while dealing with sensitive issues. What happened to customers are always right? I dont want to be rude but your post got me worked up. Please answer me this, why are you in business if not for these so called customers? And never forget a single dissatisfied customer can ruin the so called business you painstakingly built. 17 Likes |
Re: How My Childs Birthday Was Ruined By D'xplorer Cakes Gbagada by pickabeau1: 3:37pm On Jul 17, 2014 |
chiebube: [size=13pt]Try this phone. I got it online. Will keep checking. 0803 300 7771. chiebube: [size=13pt]Consumer Protection Council Abuja. Headquarters Plot 1105 Dar-es-Salaam Street Off Aminu Kano Crescent Wuse II, Abuja. Call Centre: 07002255272 Hotlines: 08056002020, 08056003030. |
Re: How My Childs Birthday Was Ruined By D'xplorer Cakes Gbagada by alphaomega(m): 3:37pm On Jul 17, 2014 |
chifreke: toooooo bad...God protect our kids.....keep off junks [size=16pt]hope ur "piece of cake" aint d'XPLORERS' sha?[/size] 1 Like |
Re: How My Childs Birthday Was Ruined By D'xplorer Cakes Gbagada by alphaomega(m): 3:40pm On Jul 17, 2014 |
RoyalRoy: Naija.....can't we ever do anything right? Still threatening a customer after providing a terrible service? [size=16pt]ti t'enikan o ba baje abi?[/size] 1 Like |
Re: How My Childs Birthday Was Ruined By D'xplorer Cakes Gbagada by s3nn2x(m): 3:41pm On Jul 17, 2014 |
#following |
Re: How My Childs Birthday Was Ruined By D'xplorer Cakes Gbagada by yinkeys(m): 3:41pm On Jul 17, 2014 |
What's @expert1 & @cr8v saying. Not all Nigerians r that wicked to wanna ruin someone's business. Bad customer service in Nigeria has to be reduced to the barest minimum, if it means taking her business down & using her as scapegoat , so be it. Am really just happy Seun created this site, a site where evn faceless citizens could voice out. Can u imagine that the business owner was threatening/bullying her off. Very unethical, simply because she's connected. We are in a country where some people do as they please & get away with it 4 Likes |
Re: How My Childs Birthday Was Ruined By D'xplorer Cakes Gbagada by alphaomega(m): 3:42pm On Jul 17, 2014 |
chichi89: Na wa oh. So one must know how to bake? What if she didnt have time to bake? The way some people talk sef, like say una chop sand sand [size=16pt]Abi oh sista chi-chi if everyone bakes on her child's buffday, we no go get bakers again naa...wetin bakers go dey sell? [/size] 1 Like |
Re: How My Childs Birthday Was Ruined By D'xplorer Cakes Gbagada by Nobody: 3:42pm On Jul 17, 2014 |
Nne at that particular juncture, you had the liberty to smash that cake into her face to top it off you could have further smashed the other cakes around on her. Then maybe broken the whole window as someone suggested. Civilisation sometimes is very unfair. We have to bring out the animal in us once in a while. Just to correct fellow animals 3 Likes |
Re: How My Childs Birthday Was Ruined By D'xplorer Cakes Gbagada by pappilo(m): 3:44pm On Jul 17, 2014 |
Mannastoress: SEEMS THE LADY HAS BEEN GETTING LOTS ABUSIVE CALLS FROM NAIRALANDERS - I will call her and yab her when I get home. I'll tell her I am calling from the USFDA and that we have received a report about her. Lets hope the obodo oyinbo phone number will make her believe and put the fear of God in her. 3 Likes |
Re: How My Childs Birthday Was Ruined By D'xplorer Cakes Gbagada by megabyte2(f): 3:45pm On Jul 17, 2014 |
expert1: Is it that there is no other way to settle your problem with the cake vendor?must everybody know how to bake, what are you talking about an wi ru on wi ru. You must be good at what you are doing 2 Likes |
Re: How My Childs Birthday Was Ruined By D'xplorer Cakes Gbagada by Triczchic(f): 3:46pm On Jul 17, 2014 |
Im glad people are beginning to realise they have got rights!....It takes a couple of scapegoats to sanitize an industry. Please update us with this as the day goes. Im very interested in knowing how the Consumer Protection guyz handle it. 4 Likes |
Re: How My Childs Birthday Was Ruined By D'xplorer Cakes Gbagada by eximiousnation: 3:48pm On Jul 17, 2014 |
When so called businesses have no streak of altruism , that's what happens. No regard whatsoever for the customers whether adults or children. At the EXIMIOUS ACADEMY, your child's development is at the heart of what we do. |
Re: How My Childs Birthday Was Ruined By D'xplorer Cakes Gbagada by nkkystel(f): 3:49pm On Jul 17, 2014 |
Hmmm... D'explorer! I know dem very well but dis is bad o, not even an apology. Nigeria! We have a long way to go in relating with our customers. At least a sorry would have done alot or better replace the cake at most 7k than denting her business name. So sorry lil boy, more blissful birthdays to come. 4 Likes |
Re: How My Childs Birthday Was Ruined By D'xplorer Cakes Gbagada by Nobody: 4:00pm On Jul 17, 2014 |
i have already mailed her: ISSUE ON SOLD OUT SPOILED XPLORER CAKE Me To enterdxplorer@rocketmail.com Today at 3:54 PM This story of xplorer cake selling a birthday cake to her customer has gone viral. I don't want to delve much into this. From what the complaint said, i beg to ask if it is truly what happened? This is really paining me as i write. Did you threaten unleash the commissioner of police on her? I chose to write this because, i know how painful the customer must have felt, and even garnishing the disappointments with insults and threat could be devastating. On the other hand, i know how hard it is to build a business in Nigeria up to the level yours have attained. Please, what happened? we are in the age of IT, business could crumble and die-off based on stories like these. The way this story is going, it could cause a heavy devastation to your company. try and settle this issue if it is true. Your customers' testimony and satisfaction are what upholds your business and not connection, especially when you are in the confectionery business. i feel for the woman and also feel for the business' existence. Please act with wisdom. It may not be directly your fault, but please try to salvage this issue. Let that woman's grievances be settled. it takes one aggrieved customer to have a very poor goodwill in your business. God bless. a concerned customer pappilo: |
Re: How My Childs Birthday Was Ruined By D'xplorer Cakes Gbagada by Nobody: 4:02pm On Jul 17, 2014 |
Reply, Reply All or Forward | More Me To enterdxplorer@rocketmail.com Today at 4:01 PM On Thursday, July 17, 2014 3:54 PM, mbok effiong <xxxxxxxxx@yahoo.com> wrote: This story of xplorer cake selling a spoilt birthday cake to her customer has gone viral. I don't want to delve much into this. From what the complaint said, i beg to ask if it is truly what happened? This is really paining me as i write. Did you threaten unleash the commissioner of police on her? I chose to write this because, i know how painful the customer must have felt, and even garnishing the disappointments with insults and threat could be devastating. On the other hand, i know how hard it is to build a business in Nigeria up to the level yours have attained. Please, what happened? we are in the age of IT, business could crumble and die-off based on stories like these. The way this story is going, it could cause a heavy devastation to your company. try and settle this issue if it is true. Your customers' testimony and satisfaction are what upholds your business and not connection, especially when you are in the confectionery business. i feel for the woman and also feel for the business' existence. Please act with wisdom. It may not be directly your fault, but please try to salvage this issue. Let that woman's grievances be settled. it takes one aggrieved customer to have a very poor goodwill in your business. God bless. a concerned customer pappilo: |
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