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Front Desk Officer Vacancy by Shegbe: 3:48pm On Nov 04, 2014 |
Human Capacity Development Consultants (HCDC) is currently recruiting for a female front desk officer for a reputable company. Interested candidates should send their cvs to marketing@hcdclimited.com using "front desk officer" as the subject of the mail. Job Responsibilities • Perform front desk administrative duties and offer good customer care services to both internal and external clients • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. • Hear and resolve complaints from clients. • Collect, sort, distribute, or prepare mail, messages, or courier deliveries. • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided. • File and maintain records. • Analyze data to determine answers to questions clients. • Schedule appointments and maintain and update appointment calendars. • Maintain a clean reception area. • Keep a current record of staff members' whereabouts and availability. • Oversee the distribution of incoming and outgoing mail. • To provide general help desk services e.g maintain a front desk visitor’s register Qualification, Minimum Experience and Skills: A bachelor’s degree from a reputable institution 1 to 2 years relevant experience Excellent telephone etiquette, customer care, communication and public relations skills Articulate, cordial, hospitable and pleasant personality Good people management and interpersonal skills Good Luck! |
Re: Front Desk Officer Vacancy by Shegbe: 12:21pm On Nov 07, 2014 |
Shortlisting has closed. Successful candidates will be contacted. Many thanks. |
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