Learn and Work in a call center

this program is designed by contact center support professionals in partnership with SQI USA to empower young professionals
wishing to work in a contact centers of multinationals organizations such as Banks, Telecoms, Oil sectors e.t.c.

No qualification boundaries to the business world

Benefits
* International recognized and accredited certification program
* Improve staff performance and business profitability
* Incorporates best practice and the latest industry thinking.
* Support career and professional development.


Learning Outcomes

- Fundamentals of Customer Service
- Communications with Customers
- Managing difficult Customers
- Telephone Etiquette
- Team Player Skills
- Conflict Management Skills
- Use of Microsoft Business Package
- Basic Business Reporting Etc.

This is Advancement opportunity

Hurry!!! contact us at customerservice@ccsponline.net, or call 08032973843