Welcome, Guest: Register On Nairaland / LOGIN! / Trending / Recent / NewStats: 3,195,362 members, 7,957,973 topics. Date: Wednesday, 25 September 2024 at 06:19 AM |
Nairaland Forum / Nairaland / General / Jobs/Vacancies / Vacancy For Customer Service Manager At Xpertstroke Nigeria Limited (554 Views)
Interview Invite By Ikeja Electric For Customer Service Representative / Customer Care Executives Needed At Xpertstroke Nigeria Limited, Lagos / Human Resources Officers Needed At Xpertstroke Nigeria Limited, Lagos (2) (3) (4)
(1) (Reply)
Vacancy For Customer Service Manager At Xpertstroke Nigeria Limited by xpertstroke: 1:17pm On Nov 24, 2014 |
Customer Service Manager At Xpertstroke Nigeria Limited Job Description: * Communicate courteously with customers with telephone, email, letter and face to face * Investigate and solve customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants * Handle customer complaints or any major incidents, such as a security issue etc keep accurate records of discussions or correspondence with customers * Analyse statistics or other data to determine the level of customer service your organisation is providing * Develop customer service procedures, policies and standards for your organisation or department * Meet with other managers to discuss possible improvements to customer service * Involve in staff recruitment and appraisals * Train staff to deliver a high standard of customer service * Keep ahead of developments in customer service by reading relevant journals, going to meetings and attending courses * Other responsibility will be assign by management from time to time Job Requirements Preferred skills Very confident, strong communication skills (Oral and written) Good Knowledge of Word, Excel and PowerPoint and other relevant software Strong business planning skills. Qualification and Experiences HND/BSc in Business Administration, Psychology or relevant degree A postgraduate degree will be an advantage Experience in a print packaging or manufacturing will be an added advantage Remuneration Salary: NGN80, 000 – NGN100, 000 (depending on experience) Method of Application Candidates should forward their detailed CV to xpertstroke@gmail.com. Only shortlisted applications will be considered. |
Re: Vacancy For Customer Service Manager At Xpertstroke Nigeria Limited by ennyblaze(f): 9:59pm On Nov 24, 2014 |
Mr man!!!leave nairalanders alone scammer |
(1) (Reply)
Nigeriadock Job For Industrial Trainee / Vacancy For Chartered Accountant / Female Business Development Officers Needed
(Go Up)
Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health religion celebs tv-movies music-radio literature webmasters programming techmarket Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) Nairaland - Copyright © 2005 - 2024 Oluwaseun Osewa. All rights reserved. See How To Advertise. 7 |