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Customer Care/secretary - Jobs/Vacancies - Nairaland

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Customer Care/secretary by GOLDENLINESlink: 2:48pm On Dec 16, 2014
Responsibilities:
• Serving as a primary receptionist (answering and directing incoming calls and greeting, directing, and assisting visitors).
• Coordinating incoming and outgoing mail, packages, and deliveries.
• Compose letters and bills (weekly/monthly) independently for each customer under instructions of senior management.
• Assisting with clerical/bookkeeping duties and preparing daily bank deposits (for finance team to process accordingly).
• Maintaining office records, including records of all office expenses.
• Stocking and distributing office supplies.
• Provide information to callers about company services and products.
• Manage inquiries and record the requests in given forms, software and web portals (training will be provided for software data entry and web portal data entry).
• Manage daily inquiry sheets in given forms/formats and software.
• General administrative and clerical support.
• Schedule appointments.
• Maintain appointment diary either manually or electronically.
• Organize meetings with prospected clients on phone and transferring confirmed leads to sales team to action.
• Should be very much familiar with MS Office and Internet.
Qualifications and Requirements:
• Must have a Degree in any relevant courses.
• The candidate should have superior organizational skills, self-motivated, resourceful, detail-oriented, and energetic.
• Must have 1-4 years experience.
• Must be patient with people and be neat
• Must be a team player and have outstanding writing, editing, data entry and proofreading skills.
• Excellent communication and interpersonal skills.
• Must be proficient in Microsoft Office and Internet.
• The officer must be service oriented - actively looking for ways to help people.
• Attention to detail.
Must be a Lagos resident

METHOD OF APPLICATION
Interested canddiates should forward their detailed CV to "hr.goldenlineslink@gmail.com"before 27th December 2014.
Re: Customer Care/secretary by mondbabe: 12:23am On Dec 22, 2014
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