Welcome, Guest: Register On Nairaland / LOGIN! / Trending / Recent / NewStats: 3,195,428 members, 7,958,280 topics. Date: Wednesday, 25 September 2024 at 11:49 AM |
Nairaland Forum / Science/Technology / Phones / Poor Customer Service At Samsung Smartcare, Abuja. (539 Views)
At Samsung, Strong Q3 Chip Sales To Ease Sting Of Galaxy Note 7 Hangover / Which Network Provider Has The Worst Customer Service? / Rude Airtel Customer-Service Staff In Makurdi, Benue State (2) (3) (4)
(1) (Reply)
Poor Customer Service At Samsung Smartcare, Abuja. by EHITZ(m): 6:17pm On Feb 24, 2015 |
i have had to wait for two months for a mere screen discoloration problem that my Samsung Galaxy Duo developed, i was told it would take 7 working days or more, and now its been 2 months and no one is giving me feed backs on what is happening with my phone. this is the poorest customer service i have ever experienced in my life, i have been without a smart phone for 2 months now, Samsung has detained my phone indefinitely in the name of fixing it. to worsen the whole matter, the customer care agents are rude and slow to picking up their calls and never return calls. its very sad, i am regretting ever purchasing that Samsung phone. |
(1) (Reply)
Pls Help With GLO Package / Activate Whatsapp Call Feature Live Om Android 4.0, Blackberry And Ios Users / Simple Server
(Go Up)
Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health religion celebs tv-movies music-radio literature webmasters programming techmarket Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) Nairaland - Copyright © 2005 - 2024 Oluwaseun Osewa. All rights reserved. See How To Advertise. 5 |