BPO certifications is the world’s most powerful international qualifications for career starters not only in the BPO space, but also in other industries like hospitality, travel, banking, telecom and retailing.
These certifications cover the most important and popular career areas like Customer Interaction, Back-office Services, accounting Services and expand employability options for graduating students, school leavers and even individuals who desire to move into the BPO or BPO-like industries.
Successful completion of these programs leads to the award of the CCCP®, CBDE ®, CHRE ®, CFSP®, or the CBOP ® credentials and a permission to use them as designations. CCCP®, CBDE ®, CHRE ®, CFSP®, or the CBOP ® certified professionals have proven knowledge and competence to function in multiple roles and job-contexts and environments in their respective domains.
Common Courses for All certification Categories:
i. Introduction to the BPO/KPO Industry
ii. English Language Proficiency
iii. Ms Office Tools
iv. Personal Effectiveness Principles and Techniques
v. Essentials of Customer Handling Skills and Knowledge
vi. Essentials of Process Handling Skills and Knowledge
vii. Help Desk and Tele-selling Proficiency

Date: 18th April 2015.
Venue: 87, Ogudu Road Ojota Lagos.
Time: 9am - 12pm.

Call 07011189046 for Reservation

You are invited to attend a free Workshop on this Certification on April 18th, 2015