realone18:
My new infinix hot note battery drops extremely fast. I charged it fully at first time before I started using it. It hardly lasts for 12 hours. Pls, what can be done?

Azeezadedeji:
Post here for any question about your tecno, infinix and Itel phones.... Can also help with other phones....contact 08037487003....thanks

silverdam:
Carlcaresophia

Hello, my Tecno pad mini fell into water, ever since then it didn't come up. I've taken it to 2 different engineers, including SLOT engineers, they didn't find solution to it. Is there any possibility the phone will work again?

slinkky:
Please is there calcare service centre in yola Adamawa state.

Carlcaresophia:
Hi! You can call our service center and ask them about the repair progress. Following are the contact information of our service centers in Ikeja:
No.77, Opebi Road, Ikeja , Lagos State , Nigeria " +234 01460619/80022752273"
Digital Square,2nd Floor,No.20,Obafemi Awolowo Way, Ikeja, Lagos State, Nigeria + 234 9036003533
And our working time is 9:00-17:30 from Monday to Friday!
Thank you!

henryutd:
carlcaresophia

How much M7 battery? And what will it cost to replace a broken screen/pad? I am in Onitsha. I went to your collection center nd they told me that the parts wasn't available. The 2 contact numbers they gave are always switched off. I put the phone on auto rotate to be able to type messages. I need your assistance please. Is the screen pad available?

Carlcaresophia:
Hi! You need to counsel with our local Carlcare Service Center directly about the screen and cost. Following pls find the contact information of our service center in Onitsha: 1st floor, 44B, New Market Road, Onitsha,Anambra State,Nigeria +2348177250277
Thank you!

Carlcaresophia:
Hi! You need to counsel with our local Carlcare Service Center directly about the screen and cost. Following pls find the contact information of our service center in Onitsha: 1st floor, 44B, New Market Road, Onitsha,Anambra State,Nigeria +2348177250277
Thank you!

henryutd:


I was there. They told me that the part is not available and gave me 2 numbers that I should call. Those numbers are unreachable. They didn't collect the phone neither did they tell me when to call back.

Carlcaresophia:
Dear sir, pls note that Carlcare Service Center doesn't work on public holidays, and our working hours are 9:00-17:30 from Monday to Friday this week. We're very sorry that sometimes the line can't get through because of the bad network or too many people calling, pls try to call later. Thank you!

henryutd:


Your response confused me the more. I will visit the office to ask. The lines are switched off.

Carlcaresophia:
OK.

Nnaabros:
How long should a new itel phone be charged the first time?

slap1:

Once the battery is 100%, it's OK.

Nnaabros:
ok thanks. Another question please, can you tell me how to turn off the power-on and power-off sounds on itel 1503? i hv searched all functions in the phone.

Nnaabros:
ok thanks. Another question please, can you tell me how to turn off the power-on and power-off sounds on itel 1503? i hv searched all functions in the phone.

Nnaabros:
How long should a new itel phone be charged the first time?

aarkhinbarmi:
How much will it cost to repair a cracked touch pad of TECNO phantom Z? D touch pad only please.. Was told it's d whole screen that will be changed & that will cost 25k @ Carl care Ikeda.

Nnaabros:
ok thanks. Another question please, can you tell me how to turn off the power-on and power-off sounds on itel 1503? i hv searched all functions in the phone.

walemust:
I fixed my infinix hot note pro at calcare and got it back yesterday only for me to discover that my 32gb rom nd 2gb ram are no longer there but wat I'm seeing is 16gb nd 1gb which is quite alarming to me. I wonder wat kind of service they offer, now I hv to spend extra cost of going back nd also time dat will be wasted which is really annoying, I hoped d right channels are reading this now nd are working on how to treat their customers wit more sincerity.

Carlcaresophia:

Hello Walemust, we are sorry about this kind of problem. We had answered your e-mail in our "service@carlcare.com" and had transferred your information to our colleagues to check the details. They will contact you as soon as possible. Please wait with patience. Thank you!

Azeezadedeji:
Post here for any question about your tecno, infinix and Itel phones.... Can also help with other phones....contact 08037487003....thanks

walemust:
yea, it's been solved nd I really commend ur ability to effectively correct an error in d best way possible