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Nairaland Forum / Science/Technology / Blackberry User,kindly Help!! (732 Views)
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Blackberry User,kindly Help!! by Nobody: 10:21pm On Jun 29, 2015 |
Hi guys Okay I have a BB Bold 9790 and when I click on my app world it just says "blackberry app world is having trouble connecting to the blackberry app world server, verify your network connections and try again" then if I wait a few seconds another box comes up saying "BLACKBERRY ID ,app world requires the latest version of Blackberry ID" then there is 2 boxes sayin CLOSE & UPDATE - when I press update it doesn't even get past 0% before it comes up with "sorry the software update server is unavailable, please try again later"then there's 2 boxes again saying CLOSE & RETRY when press retry it just flashes on 0% and back to retry so when press close it says "Blackberry identity installation failed, please try again later. (80002)....oh yh also I've noticed that if I goto Device>Blackberry ID, it says "unable to update blackberry Id account information while offline" so it won't let me change any details at all not even my name, but I can sign in fine on the website itself.... The BB Bold 9790 is running OS version 7 and app world is version 4.0.0.65.... I have tried a device wipe with no joy and I have tried changing the tic/apn to internet etc still no joy, I have even tried deleting app world and reinstalling but still the same oh and I have tried a battery pull too Can some 1 please help me as this as been going on for about 4 weeks now :/ thanks guys. |
Re: Blackberry User,kindly Help!! by libertyfather(m): 10:28pm On Jun 29, 2015 |
Reload the OS, meet the tech guys, nt sure u can do it urself....it wunt cost u more than 5h |
Re: Blackberry User,kindly Help!! by Ikemikeobi(m): 11:55pm On Jun 29, 2015 |
Just flash the phone, the RAM is low and outdated |
Re: Blackberry User,kindly Help!! by Nobody: 4:20am On Jun 30, 2015 |
I will try that... Thanks guy |
Re: Blackberry User,kindly Help!! by Nobody: 4:55pm On Jun 30, 2015 |
libertyfather: Still the same tinx bro |
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