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Certified Service Delivery For Professionals (CSDP) by jimbukola(f): 2:16pm On Jul 21, 2015 |
5 powerful Certifications in 1 Bundle The Certified Service Delivery for Professionals program covers four key competencies which are: 1. The Essential Skills for Customer Service Excellence 2. The Essential Skills for Call Centre Excellence 3. Social Media Customer Experience Management 4. Feelings for Professionals (Emotional Intelligence) Each course has a certificate attached to it, which after completion qualifies you for the Award of the Certified Service Delivery Professional hence the term (5 in 1). There is a new batch every month so not to worry if you cannot meet up with July’s batch, you can always join the subsequent batch. The Program duration is 6 Saturdays between 9am and 4pm. Course Fee is NGN 75,000 (Inclusive of Admission Fee) You can make payment into CCSP account. The account details are below: Account Name: Contact Centre Support Professionals Ltd. GT Bank A/c No: 0016222224 IBTC A/c No: 2211515891 Ensure you keep your teller intact after payment for administrative reconciliations. If you have further enquiries or need more information, kindly contact us. Thank you for choosing CCSP. Management.
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