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Certified Service Delivery For Professionals (CSDP) - Events - Nairaland

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Certified Service Delivery For Professionals (CSDP) by jimbukola(f): 2:16pm On Jul 21, 2015
5 powerful Certifications in 1 Bundle

The Certified Service Delivery for Professionals program covers four key competencies which are:
1. The Essential Skills for Customer Service Excellence
2. The Essential Skills for Call Centre Excellence
3. Social Media Customer Experience Management
4. Feelings for Professionals (Emotional Intelligence)

Each course has a certificate attached to it, which after completion qualifies you for the Award of the Certified Service Delivery Professional hence the term (5 in 1).

There is a new batch every month so not to worry if you cannot meet up with July’s batch, you can always join the subsequent batch.
The Program duration is 6 Saturdays between 9am and 4pm.
Course Fee is NGN 75,000 (Inclusive of Admission Fee)
You can make payment into CCSP account. The account details are below:

Account Name: Contact Centre Support Professionals Ltd.
GT Bank A/c No: 0016222224
IBTC A/c No: 2211515891

Ensure you keep your teller intact after payment for administrative reconciliations.

If you have further enquiries or need more information, kindly contact us.

Thank you for choosing CCSP.

Management.

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How To Negotiate When Planning Your Meeting Or Event / CMS By 05:25am / Are You Hosting An Holiday Event Or Business Bonus/discount?

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