flyca:
Ok, the heading should be Queen shaaa. Lol

Last Monday I paid for a dress online (free delivery). On Thursday, it arrived. Then I tested the dress, I liked it, everything was fine just exactly as was advertised. I kept it aside waiting for "owambe time"
On Friday afternoon, I don't really know for sure why I went back to that section of stores and discovered that some shops that had the same dress had started selling theirs off (sales) because Autumn just arrived. Same dress for 60% off!
So I checked the "return policy" and found that I had seven days to return the dress if in anyway I wasn't satisfied with the product. I decided to give it a try

I sent a chat to the customer service:
Me: Hello
CS: Hello, how can we help you
Me: Pls I want to return a dress (#hands shaking, waiting for abuses, or maybe non-response )
CS: The address is XXXX..... Pls be sure that the label is still in tact.
In my mind Seriously?

I ran to a express delivery and sent the dress, with a free-will note attached that I didn't really like the fit.

Today Monday, I sent the CS a chat again as below:
Me: Hello
CS: Hello how can we help you?
Me: Pls have you received the dress I sent?
CS: What express did you use and what is the reg number?
Me: XX company, 1234567890
CS: Ok received! Dear, pls click on links A, B, C and D put in the registration number and I will send the money back to you.
In my mind: This must be heaven!

A second later....... Alert!
Me: Thank you so much
CS: #flower emoticon
Me: #Smile emoticon
Me: I will patronize you some other time
CS: Okay, thanks.

Thing that made me feel good was that there was no harassing or embarrassing questions to why I wanted to change the dress. Also bad market as it were, CS still addressed me as "Dear".
But then, when CS sent me the flower emoticon, I started feeling guilty small. I should have just forfeited the money o, after all, its not any parties' fault

Altogether, I feel very excited that somewhere on planet Earth, the customer is still treated as the King.
Beautiful day, isn't it

flyca:
INTROVERT and LadyF come and book space o because Lala is coming
Oh, I forgot the latest wannabe, Suagrbee

Houseofglam7:
Issorait

flyca:


Altogether, I feel very excited that somewhere on planet Earth, the customer is still treated as the King.
Beautiful day, isn't it

wethebest:
name of d site pls @flyca

ColeworldMD:
where have u been shopping before? Lol I have used UK, US & German stores before & I was always treated like a king. Cuz that's what they are paid to do