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Nairaland Forum / Nairaland / General / Career / How To Succeed As A Contract Staff In Nigerian Banks (21817 Views)
|How To Succeed As A Contract Staff In Nigerian Banks by maximunimpact(m): 8:51am On Nov 21, 2015|
Contract staff or support staff are the category of workforce in Nigerian banks who are insourced from consulting firms. They are employees of these outsourcing firms but their services is seconded to a designated bank. The bank pay their salaries on an agreed commission with their employers.
Working in the bank as a contract staff is a very challenging job, to buttress my points the following facts can be associated with contract staff as it relates to banking:
1. There is no pre-determined tenor even though the word “contract” is used
2. Contract staff form above 70% of entire workforce in Nigerian banks
3. They earn between N40,000 – N150,000 depending on the bank
4. They are not promoted the same way with the banks’ staff
5. They are not entitled to any retirement benefit from the bank
6. Their qualifications are mostly OND and HND
7. They usually serve as tellers, marketers and sometimes customer service officers
In recent times, there has been a lot of clamor to abolish “contract staffing” in the system because of the above facts and some other reasons. The truth is that no matter what anybody says or does outsourcing is a legitimate business and it can never be ended by any judicial, legislative or executive directive. It is a practice that has international backing because it is obtainable globally.
The bank through insourcing have created jobs for thousands of Nigerians and they take steps further by training and duly equipping their workforce in order to beat the competition in the labor market. Working in the banking environment regardless of your category brings out the best in you.
But what should be the proper orientation for those who are contract staff? I have done a research as well as attended some orientation programs organized by the major outsourcing firms in Nigeria; coupled with my personal experience the following points can rightly position support staff with positive mindset towards the job:
ACCEPT THE TERMS OF YOUR SERVICE: Before assuming duty as a contract staff in any bank, there is an offer letter in place, take out ample time to read and understand the terms of your engagement and truly accept it. Doing this will place you where you belong and save you the stress of a “failed expectation and disappointment”. Do not try to understand the terms of your service from what other people said, find out yourself and act accordingly.
DEFINE HOW LONG YOU WILL STAY ON THE JOB FROM THE BEGINNING: This is one fact that can easily go unnoticed as a result of the excitements that comes with “I got a new job”. Even though the terms of service did not specify any fixed tenor of contract expiration, you should set it for yourself according to your goals and objectives. This is because your disposition in your first and second year changes when you enter year three, four ……… and so on. Experience has shown that those who complain about being contract staff are the ones who have spent more than five years on the job. Stagnancy stinks, and when that sets in it means time to walk away.
SET GOALS AND TARGETS FOR YOURSELF: I don’t know of anybody who wish to be a contract staff forever, the human nature is created with the desire to move from one level to another. Most contract staff aspire to someday be professional staff. If you are using OND the right goal is to upgrade to a higher degree, thankfully all Nigerian banks encourage continuous learning and education. If your target is not furthering education make sure there is a business plan in motion. Your set goals should be able to come through within the time limit you set for yourself.
STOP COMPLAINING: Yes there is always the temptation of complaining about injustice or maltreatment in the system, the truth is that everyone has their place in life. Joining the bandwagon in complaining about everything will do more harm than good. Accept your place and aspire higher.
SAVE FOR THE FUTURE: The biggest challenge as a contract staff is saving. This is an environment with a lot of influences and attitudes which can easily derail people from saving. In banking anything can happen, and the only way to prepare for this is to save for the future.
OBEY ALL SUPERVISORS: Maybe your supervisor is your age mate or even younger, and you feel there is no need to submit to him or her. Insubordination can terminate your appointment quicker than any other thing. The best attitude is to accept your supervisor as your boss. Always know that your boss is always right.
DO NOT GET INVOLVED IN PILFERING: Once in a while the temptation comes, one out of 100 notes; who will notice you may ask. But when you are caught you will be fired and the impact on your reputation is massive. Be contented with what you earn.
These are just a few of the winning formula for surviving as a contract staff in any Nigerian bank, having this orientation will save you from a lot of headache. I also want to note that being a contract staff does not mean you cannot be part of the banks’ core in the future. There are some banks that have started converting those with degree, although the conversion rate is low for now. With time it should improve as the industry become more viable and strong.
34 Likes 2 Shares
|Re: How To Succeed As A Contract Staff In Nigerian Banks by domopps(m): 8:55am On Nov 21, 2015|
Op you are so on point......
|Re: How To Succeed As A Contract Staff In Nigerian Banks by TITOBIGZ(m): 8:57am On Nov 21, 2015|
|Re: How To Succeed As A Contract Staff In Nigerian Banks by fromnigeria(m): 9:11am On Nov 21, 2015|
|Re: How To Succeed As A Contract Staff In Nigerian Banks by slimgold123(f): 11:50am On Nov 21, 2015|
|Re: How To Succeed As A Contract Staff In Nigerian Banks by menix(m): 11:52am On Nov 21, 2015|
150k for contract staff in a bank
That must be a CBN staff..
The best as a contract is to tarry there while u seek for a better job..
With 70-80k as a married contract staff will only leave u 5-10k monthly savings after deducting ur rents nd u will end up a BP candidate..
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|Re: How To Succeed As A Contract Staff In Nigerian Banks by kekakuz(m): 11:53am On Nov 21, 2015|
Contract staffs always fail integrity test
I keep firing them
|Re: How To Succeed As A Contract Staff In Nigerian Banks by chynie: 11:53am On Nov 21, 2015|
what is it with you and contract bank staff
|Re: How To Succeed As A Contract Staff In Nigerian Banks by ifyalways(f): 11:53am On Nov 21, 2015|
Nice tips especially for the ladies.
Living a fake life is no life. Fake life = buying weave-on 50K when your salary is 60K.
9 Likes 1 Share
|Re: How To Succeed As A Contract Staff In Nigerian Banks by chinoify: 11:54am On Nov 21, 2015|
End Time Job
|Re: How To Succeed As A Contract Staff In Nigerian Banks by yyeanqah(m): 11:54am On Nov 21, 2015|
|Re: How To Succeed As A Contract Staff In Nigerian Banks by magicfingers009: 11:54am On Nov 21, 2015|
Let me summarize it with no sugar coating.
Make sure you don't turn down tips from customers regardless of what the compliance policy of the bank says.
Don't turn down advances from male or female customers. They can be another source of income (if you get the wealthy ones tho)
Believe me at your own discretion
|Re: How To Succeed As A Contract Staff In Nigerian Banks by millionboi(m): 11:55am On Nov 21, 2015|
i can help u mek minimun of #25000 monthly@ d comfort of ur home......call 08179320820
|Re: How To Succeed As A Contract Staff In Nigerian Banks by Shortyy(f): 11:55am On Nov 21, 2015|
|Re: How To Succeed As A Contract Staff In Nigerian Banks by shekinahola: 11:56am On Nov 21, 2015|
Good points raised.
|Re: How To Succeed As A Contract Staff In Nigerian Banks by proudlyafrican1: 11:56am On Nov 21, 2015|
"contract staff" is a form of modern slavery which most be abolished just like its predecessor.
2 Likes 1 Share
|Re: How To Succeed As A Contract Staff In Nigerian Banks by mindtricks: 11:59am On Nov 21, 2015|
Was just wondering, how about we say: "How To Succeed As A Contract Slave In Nigerian Banks"
These days, to be out of school and be out of ideas for survival, is to be out of hope, and in big a mess !
|Re: How To Succeed As A Contract Staff In Nigerian Banks by Nobody: 12:00pm On Nov 21, 2015|
The problem I have with some contract staff is that they get too comfortable there.
I know this contract staff, the guy kept telling every other full staff that one day he would be part of profit sharing and all. It was like a joke, he started doing his Masters. Fortunately the bank started converting contract staff with good HND grades and a particular age range to semi-full staff_ he was among the first set to be converted .
Now, the guy is enjoying his life fairly. With experience, he would port to another bank.
He now participates in profit sharing, entitled to car loan etc... that's a determined contract staff.
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|Re: How To Succeed As A Contract Staff In Nigerian Banks by millionboi(m): 12:01pm On Nov 21, 2015|
|Re: How To Succeed As A Contract Staff In Nigerian Banks by menix(m): 12:01pm On Nov 21, 2015|
Why won't they fail when the pay ain't enough..
|Re: How To Succeed As A Contract Staff In Nigerian Banks by mindtricks: 12:03pm On Nov 21, 2015|
More confortable being there, than idling away @ home, dont you think?
|Re: How To Succeed As A Contract Staff In Nigerian Banks by Nobody: 12:06pm On Nov 21, 2015|
Nah, I meant some of them won't further their education. They will use OND for 10yrs and keep complaining.
C'mon, life ain't fair to everyone even the full staff join.
|Re: How To Succeed As A Contract Staff In Nigerian Banks by gungab(m): 12:09pm On Nov 21, 2015|
@op, do you have any reliable outsourcing firm website? please share with us
|Re: How To Succeed As A Contract Staff In Nigerian Banks by Basil480(m): 12:09pm On Nov 21, 2015|
Yea true talk.......I am one of the victim,I was one of MTN contract staff on sales and also a call centre Agent with low income But suddenly the contract ended after. Five months promising to give a call_back•
|Re: How To Succeed As A Contract Staff In Nigerian Banks by mindtricks: 12:09pm On Nov 21, 2015|
Na so. Tendency to remain in a perceived "comfort zone".
|Re: How To Succeed As A Contract Staff In Nigerian Banks by moyinoluwabun(m): 12:11pm On Nov 21, 2015|
I once worked with Skye bank as a contract staff but I knew from day one of resumption that this is not where God is bringing me. I worked diligently but that doesn't stop me from applying on daily basis. At a time I travelled all d way from Lagos to attend Interview in Minna (NECO) cos I refused to be comfortable with d contract work and didn't allow d distance to discourage me. If u're a contract staff anywhere 'not even bank alone' be determined and don't stop applying.
4 Likes 1 Share
|Re: How To Succeed As A Contract Staff In Nigerian Banks by Adesiji77: 12:12pm On Nov 21, 2015|
So many bank-related topics making FP these days..
|Re: How To Succeed As A Contract Staff In Nigerian Banks by igboboy3(m): 12:13pm On Nov 21, 2015|
How can you identify the contract staff in the bank?
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