Hello fellow nairalanders, jumia has really pushed me to the wall this time around. I placed an order for a home theater on jumia black Friday and am beginning to believe that jumia scammed me because they've been telling me lies.

My order was placed on 27th of November (black friday for 3 items) and i paid online with my card (my mistake, should've selected pay on delivery), i also placed a second order a day after my first order where i selected pay on delivery and the next monday they're calling me to come and pay and pick my item. After 8 days when i didn't hear about my order i sent them a mail around 9PM at night stating my dissatisfaction and miraculously i got a mail around 3AM in the middle of the night stating that my order just shipped (i was surprised that jumia will ship an item in the middle of the night). I sent a mail to them again in the morning stating that is it my mail that pushed them to mark my item as shipped and as usual no response.

3 Days gone bye, the item is still showing that it's in their sorting hub. I called their customer care and they promised to expedite my order to ensure i get it on time and ofcourse i informed them of the item i bought after my first order where i selected pay on delivery and how they were practically pursuing me to come and pay for it, uptill now there is no response from Jumia, today will make it 15 days since i placed my order and i've not received it. Whenever i placed an order for an item from an american store online, am very sure i will receive my item in 5 working days here in Nigeria and that's standard USPS, if i want it in 3 days DHL or UPS or Fedex.

As for Jumia, i will go and file a charge back against them on monday to recoup my money and i will forever stay clear of them while i will always bad mouth them wherever i have the opportunity to do so until they repent

Jumia is worst dan sambo dasuki...online shopping no go work for nigeria o..forgt jumia, konga worst pass

the black in Nigeria was a criminal offense. it was a violation of the law of Tort.

In fact, i've learnt my lessons from Jumia, truly Jumia is worse than Sambo Dasuki.