Hi fellow Nairalanders,
I want to know if banks practice outsourcing, i would also like to know if some bank workers are casual workers.
I just found out that outsourcing and casualization of labour are not the same.
Please, I need enlightenement of how both exists in the bank and the merits and demerits of both.

pls help me out, i am having issue on this with regards to my project.

Yes.
Almost all the banks in Nigeria outsource. The staff are called contract staff. Their terms are stated on the offer letter. Some for 6 months, others for one year. Most are renewed after the expiry of the contracts, however, when banks need to downsize to remain afloat, the outsourced are the first to go. This happens most times, cos they have little legal powers with the bank .

Casuals are mostly used for jobs that come once in a while , or at some particular time of the year.
Waec, nigeria population comission, etc use them most times. You are paid for everyday you come to work. Any day u dont feel like coming or u have other engagements, u can stay at home and not be paid. The terms for cvasuals are also stated. For some, if u miss work for ten days in a month, d job is terminated.

I know cos I've done the two jobs.

Well said mercylicios. In addition, addition,contract staff are paid by the outsourcing firm who is their employer and not the bank they are seconded to hence they have no direct dealing with the bank

But are outsourced staff treated lower than direct employees by banks? i mean in terms of work conditions and salary?

[quote author=mercylicious post=41757549]Yes.
Almost all the banks in Nigeria outsource. The staff are called contract staff. Their terms are stated on the offer letter. Some for 6 months, others for one year. Most are renewed after the expiry of the contracts, however, when banks need to downsize to remain afloat, the outsourced are the first to go. This happens most times, cos they have little legal powers with the bank .

Casuals are mostly used for jobs that come once in a while , or at some particular time of the year.
Waec, nigeria population comission, etc use them most times. You are paid for everyday you come to work. Any day u dont feel like coming or u have other engagements, u can stay at home and not be paid. The terms for cvasuals are also stated. For some, if u miss work for ten days in a month, d job is terminated.

I know cos I've done the two jobs. [/pls does the use of outsourced staff cause problem between the management and the direct bank employees? ]

Lilibeth914:
But are outsourced staff treated lower than direct employees by banks? i mean in terms of work conditions and salary?

It depends on the bank. When I was in Uba as a contract there, the difference is very clear. It starts showing from the I'd card. Different ropes for I'd card. The contract are paid a day after the main staff has been paid. The leave days are also different. Contract had 15 days leave days while full staff had from 26 to 40 days depending on the grade then. No maternity leave for contract staff then, but currently, most bank give maternity leave to contract staff but with no pay. Staff have lot more allowances. Then, it was just our salary. No other allowances. Incentives were also withdrawn from contract staff. Today, a lot has changed in the conditions. Banks are trying to make contract staff feel better. I heard they are now included in the medical insurance. They now receive Dec essenco . essenco means essential commodities shared during Dec festivities to assist in the celebration, gifts like rice, tomatoes, oil, milk etc.

As for problem, it depends on how the bank treat the outsourced. Most outsourced staff feel inferior if the management don't recognise them. In fact, banks love employing outsourced staff cos its a form to employ cheap labour which still gets d job done.

A friend ( a contract staff) was shot by robbers during active work and the bank washed their hands off. They refered him to his outsourced coy . though contract staff work with the bank, their main employer is the outsourcing coy.
Of note is that some banks run outsourcing through their subsidiaries which is not a PLC but limited coy.

Thank you very much mercylicious... You have just helped me out in a great way.