Becoming a "Certified Customer Service Manager" opens many doors and is your passport to a leadership career in customer service. This program has been developed with a focus on developing leaders in the customer service discipline able to quickly contribute at the organization's most senior level including board membership

Duration: 4days
Training Date: February 22nd- 25th 2016
Course Fee: N135, 000

Training Venue:
Bonjour Mes Amies Corporate Suites, No 20A Abibat Ajose Street, Zone A4 Ogudu GRA, Lagos Nigeria.

Learning Outcomes:
1. Managing Customer Service Performance and Matrices
2. Managing Customer Service Human Resources: Leading Service Professionals.
3. Emotive Communication: Politeness
4. Personal Effectiveness
5. Coaching Skills for Service Managers

For more Information:
: 234-8032253999
: 234-8099451919
Thank you for choosing CCSP your number 1 customer service consultant.
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