You know when you just had a conversation and you feel suddenly depressed and upset. That's just how I feel right now.
I bought a gloline because I had to work in a location where unfortunately only their network works. Loaded 500 nairn credit and it vanished. Well I didn't need the phone till the next week. observed I didn't cancel the data subscription. So I traced one of the texts on how to stop it. Text 'Cancel' to 127. I did that. Then loaded 500 bucks it vanished again. I called the customer care.

I have never heard such a rude, nasty individual on customer care. I didn't get her name unfortunately. That I should have sent cancel all in caps. But that was not what the message said and I tried to give the feed back and....'is there anything else....very rude. Raises her froggy voice at me. Cuts me mid sentence as if is am a fool and not even a single apology. I tot MTN had issues but I have never experienced this kind of outright rudeness . Are they being owes salaries or something....well its their luck that they are the only network here I would have thrown away the sim. Foolish staff spoiling people's business. Yet at the month end they want salary.

i understand how u feel bro, but most times these CCrs ar not entirely to blame, there's an average tym for each call and if u spent above dat tym u'll be seen as too slow for d job so d pressure sets in and dats wat u get... not defending d agent though