As i always said and reiterated that only God knows what technology will bring in the near future, corporations are adopting strategies to suit there customers need. These days we have seen so many new innovations ranging from how to charge your phone with a burning fire or chat with Etisalat, Glo, and MTN online without bothering to call them, so also these networks have improved in terms of social media marketing by joining the whatsapp in other to help those online to chat with them.

After the introduction of MTN whatsapp customer service, Airtel now also joins the queue in other to serve you better by making there customer care available online to solve your network problems. From the palm of your finger you can solve your problems with airtel by just chatting with them on whatsapp.
How to chat with Airtel customer care on whatsapp
Just save one of this four (4) number on your phone and tell them your problem

07010000116
07010000117
07010000118
07010000119

That's it now tell us how it goes down for you

source:http://www.wikiban.com/2016/05/you-can-now-chat-with-airtel-customer.html