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I've been trying to transfer money to someone since friday, the *737* is returning error

KingsleyTMTTM:
I've been trying to transfer money to someone since friday, the *737* is returning error

They even deduct #100 or so for every transaction

Transfer has not been going through to a third party for the past 3days now.....

You need atleast 5# in your account to use 737

they also charge 100 for third party transfer

3rd Party Transfers are working via Internet Banking. Just made a transfer this morning. I did not use 737

I have also been having issues using their Internet Banking platform since about 2 weeks now.

I have been getting "Invalid Transaction Code" whenever I use my Token device for any transaction (Add Bemeficiary , Transfer etc). I complained to their CC but they are telling me I have to get another Token.

For now I have to resort to using the USSD code (737).

slightlyMad:
I noticed recently on the GTBank's platform that bank transfers no longer work, except 737
when you try to make 3rd party transfers, account retrieval works, which means GTB is able to communicate with 3rd party banks
but you will be greeted with "sorry we are unable to process your request, please try again later"

when you call their customer service, they will tell you to use 737
I believe the 737 is not secure and not properly designed,
the last time, someone claimed he transferred money 6 times because the system kept returning a failure message
meanwhile, at the background, the transfers were going ballistics

i am of the opinion that the developers, if well trained on transactional programming should have atleast written a logical check to ensure same customer has not transferred same amount to the same beneficiary in a span of 15mins or so.

a friend recently complained that whenever he tries to load his phone credits via quickteller, GTB ensures that his card fails, so maybe you will have no choice than to use their 737
can anyone confirm if they experience any of these or it is just coincidental in my case.

thanks

They're compelling everyone to use it nowadays. I have another account with another bank where I do electronic transactions, and I left the GTB account for cheques only because it's my client account and quite often has substantial amounts. Now, they've forced me to start doing 737 on it. Time to find another bank that will let me bank the way I want.

My verizon phone won let me do 737