sobastical:

I dey boss, often see your comments on USA thread..how every?

Einl:


Don't ever be the resain someone is sacked. Don't ever let that be on your head... 'cause another person go wait for you.

tailek:
it


Virtually all Bank officials in Nigeria are like that. I once had a such ugly experience with GTBank Agbara branch. I'd wanted to make withdrawal on my account when I was told that my BVN hasn't been updated which I quickly supplied them with the necessary info but to my greatest surprise, the information on my BVN doesn't tally with the ones on their database and findings revealed that the error was from them.

To cut it short, I became object of pity to Agbara branch- the customer service attendant - Ademola Ajiboye is a very rude and proud guy who will talk to me like say "shit dey my body". They even asked me to go to my branch for the rectification whereas it can be done from their branch. I wonder how they will expect me to go to Victoria Island simply because of date of birth which can be done in their branch plus the fact that the mistake was from them.

When I discovered that they have made up their mind to make life difficult for me, I proceeded to Lasu Branch where I met with another sadist - he will politely tell you not to expect your money anytime soon.

it took me a very long time before I could get the money our of the account. The most painful part of the story is that I needed the money to take care of a sick relative and all my plea to them was like someone rehearsing "2baba song dancing in d rain".

indigene:

Wirhdrawal slip, you re requesting over the counter in 2016? I can't remember how it looks like.
You.are not able to answer their question, where is your ATM
Wise up! better is.10.solid clients than 40 customers

bayocanny:
We bless God...yea my was lost so lose some contacts, how your side?

ignis:

You just won an award for the most foolish comment on Nairaland.

sobastical:

You mean you lost your phone? sorry Bro. I bless God for all boss

bayocanny:
Oh sorry fror the typo, yea I lost my phone That's great big boss...I sill dey loyal

sobastical:

I go buzz you on whatsapp

ishaq062:
My bad exprience with Access bank customer service yesterday. I took a night bus from lagos to abuja when I got a message that I should proceed to kaduna for one or two reason, I have family members living in kaduna but was not having much on me to buy some gift for my brothers and inlaw, so I decided to follow the bus I took from abuja to command junction, after then a keke to kachia Road.

I got to the bank trying to get a withdrawal slip, I could not find one and i approach a lady to ask "may I know where I can find the withdrawal slip" and she said to me don't u have an ATM. She just angrily directed me to another lady, and she too asked me rudely; where is your ATM. I said I was travelling and I ran out of cash and I am in need of money but she told me i can't withdraw with the slip and I should enroll for another ATM. I told her i can't and after that I requested for a transfer form then she directed me to another lady.

The lady @ the transfer deck asked me what kind of phone I am using to which i answered Nokia 206. After some minute of filling the form, I asked her the time I will receive a notification and she said she can't say but it has been done.

MY OBSERVATIONS And REASON FOR PORTING OUT
1. They all lacked politness and courtsey
2. They don't value their customer
3. Non challant attitude
4. Poor customer experience and engagement
5. They all don't care if u stay or leave

dason4life:
Team Diamond Bank

No Hustle, No Trouble

akanbiaa:
He could be the reason another person got employed.

Einl:

But for someone to get employed, someone has to get sacked? No nah...don't be the reason someone gets sacked...

yungbeef:
don't know about their banking experience, but I HATE them with passion because they only recruit graduates with 2.1. that's all.

Einl:


Don't ever be the resain someone is sacked. Don't ever let that be on your head... 'cause another person go wait for you.

LordVoldemort:



You know karma is a bitch....your waterloo awaits you

wapu:


Why not get an atm card, E banking then you'll have no reason to go to the bank.
People like you try to look for reason to complain and show you know your 'right'.
Please use alternative channels and you'll have no reason to complain.

Making the person lose his/her job wouldn't make your own life better.

lharwee:
Have you contacted them to complain about this? you can send them an email on contactcenter@accessbankplc.com
I am very sure they will take this up on your behalf because the Access Bank i know do not joke with their customers. They provide good customer service experience. Send a mail and i am sure they will treat you better.

advanceDNA:
For this 21st century person still dey enter bank dey look for withdrawal slip..which kind parole be that one..ive been banking with access,gtb nd fcmb nd first bank for over 6yrs..I can count the number of times I've entered their banking halls since I opened my account. accross the counter deposit or withdrawal can never take me to a bank.....all these banks have cardless nd card transaction..if u forget ur card at home sef....
u can initiate OTP nd make withdrawal on the atm without card....but una no go gree ...una go shaa wan see banker face..
.u con dey vex...why dem no go treat u like that when u sef dey do Wetin most banks dey try scrap....na pple like u dey make crowd full banking hall...una go come dey complain say bank tellers too slow.....abeg park well.....u better leave ur olden days banking style nd flow with modern day banking...withdrawal slip koor...tally number niiii...