this is the second time this is happening to me. I subscribe for a data plan(1G for 7days). while browsing(2nd day) the network was misbehaving and I decided to check my data balance, I was mad at the response I got(as attached) that I have no data bundle.

Dats mtn for u

hmm this is serious

its gone nothing you can do guy

Godwin978:
its gone nothing you can do guy

last time am subscribing for MTN data, after this am going back to my indigenous mobile phone company-GLO. I will learn to be patient with its slow speed, but more transparent than criminal MTN. they say "slow and steady wins the race".

My guy, MTN data subscription is the new definition of scam.

Can you imagine that I once subscribed to their 100MB for 4 days plan, only for me to be told that i have exhausted my data barely three minutes into using it. Now this was surprising to me because i was neither downloading nor streaming anything, moreso, the data was being used at the time on a Java phone which is fabled for less data consumption. As expected I called the customer care service several times and they kept singing the same tune, "am sorry sir, your data has been exhausted."

Interestingly, to be sure that the problem was not actuated by a technical glitch at the aforesaid time, i subscribed again at some later date to the same plan on the same phone and behold, the same thing happened. It was then i confirmed that it was a deliberate plan by MTN to swindle people of their money in the name of offering cheap data subsription services to Nigerians.

My pain is that the agency that is supposed to be regulating all these seems to be doing nothing about it hence given the likes of MTN the leeway to fleece people.

But I know say one day na one day, monkey go go market e no go return.

NB: all the above happened between late last month and early this month.

Same here

I had been monitoring my data usage from phone since MTN no display data balance..

Panoply:
My guy, MTN data subscription is the new definition of scam.

Can you imagine that I once subscribed to their 100MB for 4 days plan, only for me to be told that i have exhausted my data barely three minutes into using it. Now this was surprising to me because i was neither downloading nor streaming anything, moreso, the data was being used at the time on a Java phone which is fabled for less data consumption. As expected I called the customer care service several times and they kept singing the same tune, "am sorry sir, your data has been exhausted."

Interestingly, to be sure that the problem was not actuated by a technical glitch at the aforesaid time, i subscribed again at some later date to the same plan on the same phone and behold, the same thing happened. It was then i confirmed that it was a deliberate plan by MTN to swindle people of their money in the name of offering cheap data subsription services to Nigerians.

My pain is that the agency that is supposed to be regulating all these seems to be doing nothing about it hence given the likes of MTN the leeway to fleece people.

But I know say one day na one day, monkey go go market e no go return.

NB: all the above happened between late last month and early this month.

thank God there are alternatives, my next better option is Glo. I don't get airtel network in my house, while etisalat is not friendly.

Hell Ooh Subscriber, please note that you are on MTN XtraBite Plan and as such it is expected that you will experience our world class Scam Services At Your end.

Thanks for Choosing MTN xtraBite.

MTN... We Scam You everywhere You Go.

And remember when you subscribe for that plan again they will disappear the data that is mtn habit

Sorry for you loss bro

ijesuoboikxp1:
And remember when you subscribe for that plan again they will disappear the data that is mtn habit

Sorry for you loss bro

thanks , but I will not subscribe to MTN data again until I hear they are better.

sheddy03:
this is the second time this is happening to me. I subscribe for a data plan(1G for 7days). while browsing(2nd day) the network was misbehaving and I decided to check my data balance, I was mad at the response I got(as attached) that I have no data bundle.

Y'ello sheddy03, I'm sorry about this experience. Kindly provide or PM your number for prompt assistance. Please note I currently run a thread https://www.nairaland.com/1379574/mtn-customer-care-thread where issues like this are promptly resolved.