I loaded N100 on my airtel sim to call somebody,after I finished loading the card,airtel deduction the whole 100naira from my acct balance telling I subscribed to one useless 10vid or what which I know I didn't

this is not the first time they are doing this,I have angrily broke my last airtel sim becus of this

pls is there any solution to this??

thought it was only me

airtel and scam

Call customer care or contact them on Facebook, and tell them to help you deactivate all services.. That's all!

Call customer care or contact them on Facebook, and tell them to help you deactivayte all services.. That's all!

Airtel they are criminals.. Stupid network

Those guys can frustrate person ehn. Imagine how they tactically and strategically deduct from my account almost everyday. Ive tried *902# and I've been told I'm not on any service they insist yet my credit still gets deducted. Man am I pissed

ify2nyce:
I loaded N100 on my airtel sim to call somebody,after I finished loading the card,airtel deduction the whole 100naira from my acct balance telling I subscribed to one useless 10vid or what which I know I didn't

this is not the first time they are doing this,I have angrily broke my last airtel sim becus of this

pls is there any solution to this??

well judgin from d trash u just rote here...im guessin ur english is terrible so maybe airtel was just angry about that after listening to ur fonecall so dey decided to punish u...i know its a lot of trouble but dis whole tin is justified

abdeiz:
Those guys can frustrate person ehn. Imagine how they tactically and strategically deduct from my account almost everyday. Ive tried *902# and I've been told I'm not on any service they insist yet my credit still gets deducted. Man am I pissed

This is exactly my case. I trued to opt out but they told me I'm not on any service charges, yet they keep deducting my money.
How were you able to rectify it?

ADENIKETINA2015:

This is exactly my case. I trued to opt out but they told me I'm not on any service charges, yet they keep deducting my money.
How were you able to rectify it?

Wow that was more than a year ago, I bought another Airtel Sim. whenever i recharge I get a large bonus for calls and I use the main credit for subscription. that way they won't find any credit to deduct.

ify2nyce:
I loaded N100 on my airtel sim to call somebody,after I finished loading the card,airtel deduction the whole 100naira from my acct balance telling I subscribed to one useless 10vid or what which I know I didn't

this is not the first time they are doing this,I have angrily broke my last airtel sim becus of this

pls is there any solution to this??

I think you've solved the problem already. You broke your sim already so what other solution supercedes that?

abdeiz:
Those guys can frustrate person ehn. Imagine how they tactically and strategically deduct from my account almost everyday. Ive tried *902# and I've been told I'm not on any service they insist yet my credit still gets deducted. Man am I pissed

just call them.

U can write to NCC or call their customer care...I think it's toll free

abdeiz:



Wow that was more than a year ago, I bought another Airtel Sim. whenever i recharge I get a large bonus for calls and I use the main credit for subscription. that way they won't find any credit to deduct.

OK thanks. Guess I'll have to get a new sim

I recharged my line, so as to renew my Internet bundle (N2.5/5gb) inside my wifi device, but the data subscription couldn't go through, for like an hour or so. Later on, I got a text message that N100 has been deducted for one yeye 10Vid service that I neither knew about nor ever subscribed to. I immediately called them, but was told that the application to be used in deactivating the stuff is down and that I should exercise patience for 24 hours.
The implication of this that I can't make the data subscription for now as I wanted, except if I complete the money back.
I wouldn't want to hide the fact that I was very much angry and very displeased with this.

I thought I was the only one. Airtel also deducted my account 3 times. I will never load card on it again.

After this so called illegal deduction, I later recharged may data line with N100 and successfully subscribed to the data plan. Then, I decided to give their customer care a call again, and to my greatest surprise, I was told that the money deducted is 'non refundable'. Meaning that it's been permanently deducted, (while I never knew or made use of the service). I'm just wondering about the numbers of people who might be going through this, and to the Airtel team, they'll think they're making money for them through all these.
I later got myself deactivated and I hope it won't ever happen again. But in the meantime, something really drastic needs to be done from the regulatory bodies, so as to prevent these.

Wilfem:
After this so called illegal deduction, I later recharged may data line with N100 and successfully subscribed to the data plan. Then, I decided to give their customer care a call again, and to my greatest surprise, I was told that the money deducted is 'non refundable'. Meaning that it's been permanently deducted, (while I never knew or made use of the service). I'm just wondering about the numbers of people who might be going through this, and to the Airtel team, they'll think they're making money for them through all these.
I later got myself deactivated and I hope it won't ever happen again. But in the meantime, something really drastic needs to be done from the regulatory bodies, so as to prevent these.

They deducted my money too. I think buhari economy is really bitting on them hard