Dear Customer,
Important Update on CBN Guidelines on Proper use of Bank Accounts
At Guaranty Trust Bank plc, we value your relationship with us and remain
committed to improving your banking experience by prioritizing innovation and
excellence in service delivery.
To ensure that we continue to serve you effectively and efficiently, we would
like to notify you of a recent regulatory guidance from the Central Bank of
Nigeria (CBN) with regards the use of your account for banking transactions.
The CBN has mandated that all customers of financial institutions are expected
to utilize their accounts within regulatory guidelines: These include the
following:
That all customers of financial institutions are expected to only use their
accounts for their direct personal/company related transactions.
That no customer of any financial institution is permitted to engage in any
activity that could be perceived as international money remittance service
(IMTO) or bureau de change (BDC) activities without the express
approval of the CBN.
That any customer who fails to adhere to these guidelines runs the risk of
being reported not only to the CBN but subsequently to security
agencies.
We would like to encourage you to be mindful of these directives when using
your bank accounts and we will continue to provide updates regarding the
proper use of your bank account.
For further enquiries, kindly send an email to complaints@gtbank.com or call
GTConnect our fully interactive selfservice
contact centre on 0700
GTCONNECT; 0700 482666328, 01448
0000, 0803900 3900 or 0802900
2900.
Thank you