An indigenous telecommunications, ICT and Power consulting company with a young and dynamic workforce requires the following:
Position: SERVICE DELIVERY MANAGER: TELECOMM/SITE BUILD
Location: Victoria Island, Lagos

RESPONSIBILITIES:

• Establishes policies designed to ensure consistently high service performance, monitors employees and evaluates customer feedback to develop quality improvement processes.
• Ensures that all service departments, vendors and employees deliver consistent value to all customers.
• Ensure delivery processes are efficient and cost effective
• Constantly assess customer feedback and make necessary improvements on an ongoing basis. Must take immediate steps to correct any lapses.
• Manage all aspects of the delivery process including site acquisition, design and construction, to full operations, maintenance, Telecomm equipment installations and relevant permits.
• Provides activity reporting and forecasting of revenues, resources to senior management

QUALIFICATIONS AND SKILLS:
B. Eng in Electrical/Electronic Engineering or related discipline.
5+ years Construction Project Management experience in the wireless telecommunications industry
Tower-related construction and RF experience
Thorough understanding and experience completing both new build and site modification projects for wireless sites
Self-starter, motivated, perseverance
A record of achievements in a similar or related role

METHOD OF APPLICATION: Send updated CVs to : info@connigtechnoserve.com for immediate consideration with keyword “Service delivery manager” in the Subject field.