Loyalty Solutions Limited was incorporated in June 1996, as an integrated loyalty services provider. Loyalty Solutions Limited (LSL) focuses on helping its clients acquire new customers, improve
customer loyalty, retention and extend the life-time value of the customer base through strategic loyalty marketing programs.


Job Title: Relationship Officer

Essential Attributes:
Fluency in English language
Must be proficient in the use of Microsoft Office tools
Should be Courteous
Ability to relate with and maintain both new and existing company clients i.e. individual/corporate, while also sourcing for new ones when required.
Persons with no prior experience (entry level) can also apply.
Pleasant personality
Must have the ability to multitask while being versatile
Ability to Pay attention to details,
Problem solver

Qualification:
A University degree or its equivalent

Job Role
Acquire new merchant sign-ups to meet client needs and specifications
Manage, train and setup merchant partner locations
Carry out periodic calls and visits to merchant partners and their location to ensure proper service delivery
Work closely with Marketing and other departments to meet Client needs
Generate monthly and periodic reports of each client being managed
Create and retain customer loyalty and preference by establishing rapport with the client
Oversee the resolution of customer concerns and facilitating the delivery of smooth services to the client
Relationship Management of existing Corporate/individual clients effectively to facilitate client retention

Apply here