Front Desk Officer/X-Ray Technician
Job Type Full Time
Qualification BA/BSc/HND
Experience 1 - 3 years
Location Lagos
Job Field Administration / Secretarial Customer Care
Overall Purpose of the Job
Provide front-desk administrative function with focus on customer service and customer experience. Assist clients in understanding x-ray procedures and taking x-rays during clinical hours.
Roles & Responsibilities
Follow all policies and procedures laid out including but limited to:
Company Policy and Procedures
Medical Treatment Policy and Procedures
HSE Policy and Procedures
Operational Policy and Procedures
Continuously review site for hazards and ways to reduce incidences of illness and injury, reporting any issues
Responsible for handling front office reception and administration duties
Greet visitors warmly and register guests/patients, direct guests/patients as needed
Manage billing and payment activities for clinics
Complete other administration duties as assigned
Provide radiological services to clients based on scope of practice
Maintain x-ray room and equipment in clean and working condition with correct levels of inventory, reporting any irregularities
Ensure appropriate stock of consumables, performing daily and monthly stock counts and reconciliation
Assist with other duties as assigned, such as on-site Wellness Programs, Site Medical Education, Occupational Health Testing, Administrative Duties, Etc.
Stay up to date on advances in medicine, including;
First Aid, CPR, and X-Ray Technician Best Practices
Key Performance Indicators
Measurable generation of income for the organization for assigned services and products
Increased utilize of x-ray equipment based on location
Continued positive client satisfaction and feedback
Minimum Qualifications
Strong customer service/administrative experience
1-3 years experience
X-Ray Technician
Ability to utilize various Computer Software and applications, including Email, Microsoft Office, and other Administrative Software
Primary Focus on Customer Service
Positive/outgoing attitude
Ability to adapt to various roles/responsibilities
Time management and organizational skills
Strong attention to detail and follow-through.






Nurse
Job Type Full Time
Qualification BA/BSc/HND
Experience 3 - 4 years
Location Lagos
Job Field Medical / Health
Job Description
Overall purpose of the job:
Responsible for managing emergent and non-emergent medical and traumatic health problems at a clinic following established policies and procedures with medical oversight from Physicians and the Chief Medical Advisor.
Roles & Responsibilities
Follow all policies and procedures laid out by including but limited to:
Site Policy and Procedures
Medical Treatment Policy and Procedures
HSE Policy and Procedures
Operational Policy and Procedures
Continuously review site for hazards and ways to reduce incidences of illness and injury, reporting any issues
Provide routine medical care during established hours.
Primary Healthcare - Medical Assessment and History of Complaints, Treatment, Medication Administration, Blood Draw, Routine Nursing Procedures
Emergency Healthcare - Primary and Secondary Assessment, History of Complaints, Stabilization and Treatment
Maintain medical station and equipment in clean and working condition, reporting any irregularities
Ensure appropriate stock of consumables and medications, performing daily and monthly stock counts and reconciliation
Assist with other duties as assigned, such as on-site Wellness Programs, Site Medical Education, Drug and Alcohol Testing, Etc.
Stay up to date on advances in medicine, including;
First Aid, CPR, Emergency Medicine, Primary Healthcare
Key Performance Indicators:
Measurable improvement of health of onsite staff and patients
Continued positive client satisfaction and feedback
Providing the right treatment to clients based on medical history and physical exam
Minimum Qualifications
Registered Nurse
3-4 years’ experience in Nursing
Ability to utilize various Microsoft Office applications/software, Expert in Email and other Computer Functions
Training in BLS, ACLS, PALS, Trauma Life Support, First Aid, etc. preferred
Positive/outgoing attitude
Ability to adapt to various roles/responsibilities.






Medical Officer - Physician
Job Type Full Time
Qualification BA/BSc/HND
Experience 3 - 4 years
Location Lagos
Job Field Medical / Health
Job Description
Overall purpose of the job:
Responsible for managing emergent and non-emergent medical and traumatic health problems as assigned by following established policies and procedures with medical oversight from Senior Physicians and the Chief Medical Advisor.
Roles & Responsibilities
Follow all policies and procedures laid out including but limited to:
Company Policy and Procedures
Medical Treatment Policy and Procedures
HSE Policy and Procedures
Operational Policy and Procedures
Provide routine and emergent medical care during established working hours via clinic,ambulance, and mobile clinic.
Primary Healthcare - Medical Assessment, History of Complaints, Correct Treatment
Emergency Healthcare - Primary and Secondary Assessment, History of Complaints, Correct Treatment
Maintain medical station and equipment in clean and working condition with correct levels of inventory, reporting any irregularities
Maintain ambulance and equipment in clean and working condition with correct levels of inventory, reporting any irregularities
Maintain mobile clinic vehicle and equipment in clean and working condition with correct levels of inventory, reporting any irregularities
Ensure appropriate stock of consumables and medications, performing daily and monthly stock counts and reconciliation
Assist with other duties as assigned, such as on-site Wellness Programs, Site Medical Education, Occupational Health Testing, Etc.
Continuously review site for hazards and ways to reduce incidences of illness and injury,reporting any issues
Stay up to date on advances in medicine, including;
First Aid, CPR, Emergency Medicine, Primary Healthcare
Key Performance Indicators:
Measurable generation of income for the organization for assigned services and products
Continued positive client satisfaction and feedback
Providing the right treatment to clients based on medical history and physical exam
Minimum Qualifications
Physician, MBBS
3-4 years’ experience as a Medical Officer
Family Health / Emergency Response/Ambulance Experience preferred
Ability to utilize various Microsoft Office applications/software, expert in Email and
Computer skills
Training in BLS, ACLS, PALS, Trauma Life Support, First Aid, etc. preferred
Primary Focus on Customer Service
Positive/outgoing attitude
Ability to adapt to various roles/responsibilities






Client Services - Call Centre Nurse
Job Type Full Time
Qualification BA/BSc/HND
Experience 1 - 3 years
Location Lagos
Job Field Customer Care
Overall Purpose of the Job
Provide client services to our clients through our Medical Assistance Call Centre. Perform administrative services for call centre related activities.
Roles & Responsibilities Follow all policies and procedures laid out including but not limited to:
Company Policy and Procedures
Call Centre Policy and Procedures
HSE Policy and Procedures
Operational Policy and Procedures
Continuously review site for hazards and ways to reduce incidences of illness and injury, reporting any issues
Responsible for managing all call centre related activities with focus on customer service and satisfaction. Activities include, but are not limited to, gathering caller information, determining caller need, providing necessary assistance to caller, dispatching medical resources, connecting caller to medical personnel.
Responsible for managing all call centre administrative activities. Activities include, but are not limited to, answering emails, arranging and submitting invoices, gathering information from medical and other facilities, making and filing reports, and doing research activities.
Maintain Medical Assistance Call Centre room and equipment in clean and working condition with correct levels of inventory, reporting any irregularities
Assist with other duties as assigned
Key Performance Indicators
Measurable generation of income for the organization for assigned services and products
Continued positive client satisfaction and feedback
Ability to manage client’s needs from beginning phone call to satisfactory conclusion
Minimum Qualifications
University Degree
1-3 years working experience
Primary Focus on Customer Service
Project management skills
Call Centre Experience Preferred
Ability to utilize various Computer Software and applications, including Email, Microsoft Office, and other Administrative Software
Positive/outgoing attitude
Ability to adapt to various roles/responsibilities
Time management and organizational skills
Strong attention to detail and follow-through

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