In October and November 2016, Arik Air,
according to a summary complaints list
received from the Nigerian Civil Aviation
Authority (NCAA), had 307 delays out of
438 international flights, meaning 70
percent of the airline’s flights were
delayed. The troubled Nigerian airline, Arik Air, has once
again topped the list of airlines in flight delays,
while British Airways leads in missing luggage
among local and international airlines operating
in Nigeria.
In October and November 2016, Arik Air,
according to a summary complaints list received
from the Nigerian Civil Aviation Authority
(NCAA), had 307 delays out of 438 international
flights, meaning 70 percent of the airline’s
flights were delayed.
The airline also had 190 cases of missing and/
or delayed luggage arrival in the period under
review and the highest number of complaints of
discourtesy.
Out of the 438 flights operated by the airline, it
ferried a total number of 16,335 inbound
passengers while it had 16,393 outbound
passengers within the period.
Domestically, Arik Air also led the table with
1,660 flights and recorded 1,020 delays. The
airline cancelled 45 flights, made two air returns
and airlifted 209,288 passengers in October
2016.
Air Peace came second with 898 flights, 489
delays and airlifted 173,758 passengers.
Azman Air operated 343 flights, had 272 delays
and carried 53,662 passengers, while Dana Air
operated 578 flights and recorded 318 delays.
Dana, within that period, airlifted 108,329
passengers.
Med-View Airline operated 307 flights, had 204
delays and airlifted 62,952 passengers while
Overland operated 153 flights and recorded 97
delays and carried 8,191 passengers.
FirstNation Airways operated 162 flights, had 35
delays and airlifted 29,872 passengers.
In all, in the month of October, there were 4,101
flights, 2,435 delays, 64 cancellations, two air
returns, four cases of missing/delayed luggage,
311,431 outbound passengers, and 326,234
inbound passengers.
For domestic airlines, all the carriers, with the
exception of Aero Contractors, completed 3,903
flights, recording 2,911 delays, 63 cancellations
and carried 738,711 passengers in November.
On the international scene, 26 foreign carriers
operated into Nigeria in the month of October
with a total number of flights operated at 1,153.
Out of the 1,153 flights, international carriers
recorded 502 delays, six cancellations, 270
cases of missing luggage, 1,874 luggage articles
found, 11 cases of pilferage and discourtesy.
Altogether, there were 130,904 inbound
passengers and 137,215 outbound passengers.
Topping the list of flight delays and missing
luggage cases among the international carriers
was the British mega carrier, British Airways.
The NCAA in its report recorded a total of 81
cases of missing luggage with a total of 40
flight delays within two months for British
Airways. The figure represents 49.3 percent of
its total flights within the month.
The British carrier had a total number of 23,029
inbound passengers between October and
November 2016, while outbound statistics stood
at 22,696.

http://saharareporters.com/2017/01/16/arik-air-tops-airlines-flight-delays-british-airways-leads-missing-luggage