I noticed whenever I make recharge of N200 or above, MTN just decides to deduct it and leave a small balance or nothing in some instances.
Sometimes, I feel reluctant recharging my MTN line because of such unrealistic deductions.
The funny thing is I don't get a message telling me I've subscribed for a particular service; my balance just vanishes like that.
I've dialed *131*201# on several occasions to deactivate/cancel all services.
I don't know why they enjoy such acts.

Why don't you just call them on180??

Stark7:
I noticed whenever I make recharge of N200 or above, MTN just decides to deduct it and leave a small balance or nothing in some instances.
Sometimes, I feel reluctant recharging my MTN line because of such unrealistic deductions.
The funny thing is I don't get a message telling me I've subscribed for a particular service; my balance just vanishes like that.
I've dialed *131*201# on several occasions to deactivate/cancel all services.
I don't know why they enjoy such acts.

Hi Stark7, I am truly sorry that this happened, I wish to let you know that I currently run a thread here called the MTN Customer care https://www.nairaland.com/1379574/mtn-customer-care-thread/ where issues like this are resolved. I will appreciate if you can send me your mobile number via private message to enable me assist. Looking forward to hearing from you. Regards

JideSM:



Hi Stark7, I am truly sorry that this happened, I wish to let you know that I currently run a thread here called the MTN Customer care https://www.nairaland.com/1379574/mtn-customer-care-thread/ where issues like this are resolved. I will appreciate if you can send me your mobile number via private message to enable me assist. Looking forward to hearing from you. Regards

Good day JideSM, I'll message you now.
Thanks.

Mtn have been fraudsters from day one na

Stark7:

Good day JideSM, I'll message you now.
Thanks.

Hi Stark7, as discussed via PM. Kindly note that N300 has been refunded to your line. In addition, I will appreciate if you can avail me details of other deductions to enable me look into it. Regards

JideSM:


Hi Stark7, as discussed via PM. Kindly note that N300 has been refunded to your line. In addition, I will appreciate if you can avail me details of other deductions to enable me look into it. Regards

Hello,
Thanks for sorting it out; I am sorry for not contacting you on time for the rectification which was done. About the other deductions, I can't really give clear information on them but it was in this same manner.
In case of future deductions, I'll contact you.
Thanks