Got two phones 2 weeks ago from China (aliexpress). The phone arrived in Nigeria last week Tuesday and since then, it's been stucked with DHL. It's one update to another tracking the item. Just two economic phones and they were telling me, it's with NDLEA then custom for some sort of Clearance. I was made to understand that this their Clearance claim is a lie because custom don't check goods less than a particular amount of weight and value. What has NDLEA got to do with phone. The best they can do is check if it's truly phone that is inside. I have called their customer service tire. It's have patience they keep saying. Till when? I don't know. Anyone that has experienced this before should please share insight with me. I am loosing it already with DHL.

Ndlea will seize,phones,laptops and iPads...go to their office and talk to them...all they want is money....I paid 20k to get my MacBook and iPhone 7

Next time,use a company name,they do not seize that

Benz4pimp:
Ndlea will seize,phones,laptops and iPads...go to their office and talk to them...all they want is money....I paid 20k to get my MacBook and iPhone 7

This country is just lawless mehn. What has NDLEA got to do with phones and laptops. You mean I should go to NDLEAs office or DHL office? I am far from Lagos state. How much is the phone self that I will have to bribe before I get it . They should not be unfortunate.

Benz4pimp:
Next time,use a company name,they do not seize that

Thanks for the tip. Just seeing different update. Now it's the seller's export license they want. I know they will still ask of his birth certificate.

If you want to claim its legal,they will ask for so many things and if you provide those documents,they will give you an email and tell you to forward it....Then you will wait months before they will reply your mail

Benz4pimp:
If you want to claim its legal,they will ask for so many things and if you provide those documents,they will give you an email and tell you to forward it....Then you will wait months before they will reply your mail

Bro see the attached pictures. You are right those bastards want to collect money. But who am I paying to? Custom or DHL? Someone has told me that DHL does this kind of thing because Customs don't check goods less than 500kg and less than 500 dollars worth. Am suspecting DHL but they are a big brand.

Here

So sad ooo,chai shebi u for kuku use the normal shipping method if u know say these bastards go do like this. Very unfortunate.

fibonacci2526:
So sad ooo,chai shebi u for kuku use the normal shipping method if u know say these bastards go do like this. Very unfortunate.

Thank you ma. Wanted to explore new route ma ni. Bought it from one seller on alibaba. Should have been using my AES jeje.

Theloveth:

Thank you ma. Wanted to explore new route ma ni. Bought it from one seller on alibaba. Should have been using my AES jeje.

Na wa o,I don't think merchants on Alibaba use Singapore post sha. Hope you get your items soon.

fibonacci2526:



Na wa o,I don't think merchants on Alibaba use Singapore post sha. Hope you get your items soon.

Amen and thank you. It's bribe they want those thieves.

You are paying to ndlea,then u will also pay custom duty...a guy once wanted to get an iPad mini,the iPad is worth 28k,ndlea charged him 20k,custom duty charged 11k.he paid customs duty even before the item was seized by ndlea,he had to write a letter to DHL that he wants to forfeit the item

Go to there office at that nahco cargo center and request for your item as far as it dhl you MUST get your goods

Theloveth:
Got two phones 2 weeks ago from China (aliexpress). The phone arrived in Nigeria last week Tuesday and since then, it's been stucked with DHL. It's one update to another tracking the item. Just two economic phones and they were telling me, it's with NDLEA then custom for some sort of Clearance. I was made to understand that this their Clearance claim is a lie because custom don't check goods less than a particular amount of weight and value. What has NDLEA got to do with phone. The best they can do is check if it's truly phone that is inside. I have called their customer service tire. It's have patience they keep saying. Till when? I don't know. Anyone that has experienced this before should please share insight with me. I am loosing it already with DHL.

Benz4pimp:
You are paying to ndlea,then u will also pay custom duty...a guy once wanted to get an iPad mini,the iPad is worth 28k,ndlea charged him 20k,custom duty charged 11k.he paid customs duty even before the item was seized by ndlea,he had to write a letter to DHL that he wants to forfeit the item

I hope my case don't turn to this.

Samjr:
Go to there office at that nahco cargo center and request for your item as far as it dhl you MUST get your goods

But they claim it's undergoing custom and ndlea clearance or so. The last update I got was the picture I attached. Seems they want to collect one bribe or so. Don't really know the guilty part here, DHL or CUSTOM?. I am not in Lagos. And I doubt if they will give me the good straight self with the nonsense they are updating. Tired for this country.

Bear with then and give they time they don't mess around with my goods and surprise to hear this...

Theloveth:

But they claim it's undergoing custom and ndlea clearance or so. The last update I got was the picture I attached. Seems they want to collect one bribe or so. Don't really know the guilty part here, DHL or CUSTOM?. I am not in Lagos. And I doubt if they will give me the good straight self with the nonsense they are updating. Tired for this country.

I bought a phone from Jumia that was shipped from overseas through DHL. The phone arrived Nigeria after two weeks but was held by customs for over one week. I finally got the phone after four weeks of shipping without paying any extra charge. I'll advice you wait a little.
My favourite shipping company has always been NL post. I usually get any item shipped through them in less than two weeks.

Samjr:
Bear with then and give they time they don't mess around with my goods and surprise to hear this...

It's a week now. The update am seeing now is that I will pay one custom duty or so. Tired of their bullshit mehn.

Darkseid:
I bought a phone from Jumia that was shipped from overseas through DHL. The phone arrived Nigeria after two weeks but was held by customs for over one week. I finally got the phone after four weeks of shipping without paying any extra charge. I'll advice you wait a little.
My favourite shipping company has always been NL post. I usually get any item shipped through them in less than two weeks.

4 weeks! Guess I have to wait then.

They have dropped the hammer. I am to pay one useless ASYCUNDA duty of #19501 am crying here.

Jesus ¡¡¡

Theloveth:
They have dropped the hammer. I am to pay one useless ASYCUNDA duty of #19501 am crying here.

Thats so sad. Very very.

DHL should be doing something about this custom duties though.

fibonacci2526:


Thats so sad. Very very.

DHL should be doing something about this custom duties though.

I don't know for them o. After paying a premium for shipping. You know the funny thing? they still went ahead to add like 2k or so to the 17300 from Customs. Claiming one admistrative whatever . This country is just useless.

dhl bill me i paid 43k 800 naira
after they say ndlea seized it
that they ask for purchase receipt
intl passport of sender
i.d
after i have spent close to 87k both in shipping and duity
my status from dhl

Oct 10, 2017
08:57 am
Uncontrollable Clearance DelayDHL Express
LAGOS - NIGERIA
Oct 09, 2017
06:20 pm
Customs status updatedDHL Express
LAGOS - NIGERIA
Oct 09, 2017
01:22 pm
Customs status updatedDHL Express
LAGOS - NIGERIA
Oct 09, 2017
11:42 am
Clearance DelayDHL Express
LAGOS - NIGERIA
Oct 06, 2017
08:50 am
Clearance DelayDHL Express
LAGOS - NIGERIA
Oct 05, 2017
09:46 am
Clearance DelayDHL Express
LAGOS - NIGERIA
Oct 04, 2017
10:27 am
Clearance DelayDHL Express
LAGOS - NIGERIA
Oct 03, 2017
09:59 am
Clearance DelayDHL Express
LAGOS - NIGERIA
Sep 29, 2017
09:05 am
Customs status updatedDHL Express
LAGOS - NIGERIA
Sep 29, 2017
09:04 am
Clearance processing complete at LAGOS - NIGERIADHL Express
LAGOS - NIGERIA
Sep 28, 2017
09:46 am
Shipment on holdDHL Express
LAGOS - NIGERIA
Sep 28, 2017
09:16 am
Clearance processing complete at LAGOS - NIGERIADHL Express
LAGOS - NIGERIA
Sep 28, 2017
08:01 am
Customs status updatedDHL Express
LAGOS - NIGERIA
Sep 27, 2017
04:57 pm
Customs status updatedDHL Express
LAGOS - NIGERIA
Sep 27, 2017
04:13 pm
Shipment on holdDHL Express
LAGOS - NIGERIA
Sep 27, 2017
02:52 pm
Clearance processing complete at LAGOS - NIGERIADHL Express
LAGOS - NIGERIA
Sep 27, 2017
02:44 pm
Uncontrollable Clearance DelayDHL Express
LAGOS - NIGERIA
Sep 27, 2017
02:44 pm
Processed for clearance at LAGOS - NIGERIADHL Express
LAGOS - NIGERIA
Sep 27, 2017
02:08 pm
Arrived at Sort Facility LAGOS - NIGERIADHL Express
LAGOS - NIGERIA
Sep 27, 2017
01:47 pm
Departed Facility in LAGOS - NIGERIADHL Express
LAGOS - NIGERIA
Sep 27, 2017
01:46 pm
Processed at LAGOS - NIGERIADHL Express
LAGOS - NIGERIA
Sep 27, 2017
10:07 am
Customs status updatedDHL Express
LAGOS - NIGERIA
Sep 27, 2017
06:04 am
Departed Facility in BRUSSELS - BELGIUMDHL Express
BRUSSELS - BELGIUM

i cannot bribe anyone
what concerns ndlea with my shipment
after that they will say lastma too hold shipment
i will not pay a dime
and if i find out that the shipment has been damaged or tampered with.
big problem

newweight:
i cannot bribe anyone
what concerns ndlea with my shipment
after that they will say lastma too hold shipment
i will not pay a dime
and if i find out that the shipment has been damaged or tampered with.
big problem

Have you gotten your item? Was it a laptop or electronic device. I am seeing shipment on hold on mine

kaycodes:


Have you gotten your item? Was it a laptop or electronic device. I am seeing shipment on hold on mine

bro please how did you solve yours when it was saying shipment on hold ?

skillzlujan:



bro please how did you solve yours when it was saying shipment on hold ?

I called Amazon support, na them follow up with DHL. I don't have time for their nonsense in this country.

rapcy:
Hello all, how about we create a thread calling out DHL and make sure it hits front page, We should also call them out on Twitter too. I've read a lot of issues concerning this same extortion, more than 100.

No b dem cause am... Buharis administration imposed Import duties on many items so it's actually a normal thing now sir

Sorry about the hurdle u are facing, experinced the same thing with dhl this time last year with regards an iphone7 i bought online.

Was made to provide different sort of docs. After paying custom duties of over 50k, I was told NDLEA and DSS held d package. They gave me a mail to foward some proofs that i bought with my money. I sent they didnt reply me after two days.

Now to what i did, i resent the mail after 2days of not reply whereby i CC a parody email with some synonyms of “lawyer’ like barrblablabla@lawofficeblabla.com with the email i sent them. Voila!that night, i recieved a reply that my document has been verified and ready to shipout to my address. Next day i got my phone delivered to my house by DHL.

Theloveth:
Got two phones 2 weeks ago from China (aliexpress). The phone arrived in Nigeria last week Tuesday and since then, it's been stucked with DHL. It's one update to another tracking the item. Just two economic phones and they were telling me, it's with NDLEA then custom for some sort of Clearance. I was made to understand that this their Clearance claim is a lie because custom don't check goods less than a particular amount of weight and value. What has NDLEA got to do with phone. The best they can do is check if it's truly phone that is inside. I have called their customer service tire. It's have patience they keep saying. Till when? I don't know. Anyone that has experienced this before should please share insight with me. I am loosing it already with DHL.