MTN has been systematically defrauding me in the following ways:
1. #4 SMS deductions; my phone will be in a state of rest and suddenly I would receive an alert deducting my #4 for an alleged SMS that was sent (meanwhile my phone was in a state of rest o, as in I no dey press am, how come did I send the message abi phone dey press himself?) This has been happening regularly.
2. Fraudulent Hausa 2 callertunes that I have been battling with for three months now. I did not request for callertunes yet they are removing my #50 for three months now, I have texted NO to 4100 severally and would receive a reply that my subscription has been canceled but the following month, I will see debit alert, same with the *410*7#. Pls how do I deliver myself from this fraudulent deductions?

Mtn is a fraudulent company. They keep zapping my airtime...


I top up rith 1k and they give me 5k bonus to make natiomal calls and you go on calling spree thinking they are deducting from your bonus not knowing they are stealing from your main data...


Thieves, that's what they are

call ncc on 622 n report to dem

Empty Hen is the worst network provider in Nigeria, I hate them with passion, this pipu has robbed me several times..

Last time I subscribed 1k for 1.5gb.. after browsing for like 3days, I was not able to browse again, where as I have 927.5mb on my line. I called there customer care, they keep telling me the same story.

MTN are scam

xnigga:
MTN has been systematically defrauding me in the following ways:
1. #4 SMS deductions; my phone will be in a state of rest and suddenly I would receive an alert deducting my #4 for an alleged SMS that was sent (meanwhile my phone was in a state of rest o, as in I no dey press am, how come did I send the message abi phone dey press himself?) This has been happening regularly.
2. Fraudulent Hausa 2 callertunes that I have been battling with for three months now. I did not request for callertunes yet they are removing my #50 for three months now, I have texted NO to 4100 severally and would receive a reply that my subscription has been canceled but the following month, I will see debit alert, same with the *410*7#. Pls how do I deliver myself from this fraudulent deductions?

Hi xnigga, kilode100 and Vianaija i'm truly sorry that this happened. I will like to use this medium to inform you that I currently run a thread here called the MTN Customer care https://www.nairaland.com/1379574/mtn-customer-care-thread/ where issues like this are discussed. Kindly send your mobile number via private message to enable me look into this. I await your response. Regards

JideSM:


Hi xnigga, kilode100 and Vianaija i'm truly sorry that this happened. I will like to use this medium to inform you that I currently run a thread here called the MTN Customer care https://www.nairaland.com/1379574/mtn-customer-care-thread/ where issues like this are discussed. Kindly send your mobile number via private message to enable me look into this. I await your response. Regards

I don't know how you wan take help again when they have already told me that my line is working fine at there end, when I keep calling them for almost 6 days, they now started responding with... "I will forward your issue to the technical department" since then the technical department haven't done anything about it... I just vex remove the Sim from my phone and got my self a new sim...

But since you said you wanna help, here is my line 0.8.1.6.6.8.3.7.6.4.7 you can check it, I have 927.5mb, I'm able to browse with normal 10 mb mtn do give but not able to browse with the mb i bought with my money.

Vianaija:


I don't know how you wan take help again when they have already told me that my line is working fine at there end, when I keep calling them for almost 6 days, they now started responding with... "I will forward your issue to the technical department" since then the technical department haven't done anything about it... I just vex remove the Sim from my phone and got my self a new sim...

But since you said you wanna help, here is my line 0.8.1.6.6.8.3.7.6.4.7 you can check it, I have 927.5mb, I'm able to browse with normal 10 mb mtn do give but not able to browse with the mb i bought with my money.

Hi Vianaija, you will be contacted shortly. Regards

ok

xnigga:
MTN has been systematically defrauding me in the following ways:
1. #4 SMS deductions; my phone will be in a state of rest and suddenly I would receive an alert deducting my #4 for an alleged SMS that was sent (meanwhile my phone was in a state of rest o, as in I no dey press am, how come did I send the message abi phone dey press himself?) This has been happening regularly.
2. Fraudulent Hausa 2 callertunes that I have been battling with for three months now. I did not request for callertunes yet they are removing my #50 for three months now, I have texted NO to 4100 severally and would receive a reply that my subscription has been canceled but the following month, I will see debit alert, same with the *410*7#. Pls how do I deliver myself from this fraudulent deductions?

PORT

Please respond with the affected telephone number so I can assist you accordingly with the callertunes complaint. Thank you.

ddjay:

PORT

IphyParol:
Please respond with the affected telephone number so I can assist you accordingly with the callertunes complaint. Thank you.

which kin help, free d guy make him port joor