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MTN Auto Renewal issue resolved... - Nairaland / General - Nairaland

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MTN Auto Renewal issue resolved... by dadebayo1(m): 6:19am On Aug 17, 2017
Thank you... Kudos to nairaland MTN team

Re: MTN Auto Renewal issue resolved... by Yeligray(m): 6:32am On Aug 17, 2017
Sue them to court for theft and breaking of contract i'm sure you'll win and make good money as compensation
Re: MTN Auto Renewal issue resolved... by dadebayo1(m): 7:37am On Aug 17, 2017
grin thank you sir... Will forward a mail to NCC soon... Enough of them cheating customers
Re: MTN Auto Renewal issue resolved... by JideSM: 8:19am On Aug 17, 2017
dadebayo1:
MTN is one network that keeps scamming subcribers with auto data renewal. I remembered the NCC banned telecommunication netwotks from carrying out auto renewal on customer line. I had issues with my Glo line which was experiencing data downtime on the 14th of october 2017 and i needed to be online so i decided to subscribe for the MTN daily data plan of 50mb for #100. (I could not even use the data cos the speed was snail speed) following day i sent StOPDATA to 131 and i received a message that auto renewal stopped. Only for me to wake up today with an auto renewal from MTN deducting #100 for auto renewal.. What rubbish? MTN milking customers... Please refund my money.... #100 during receission is not small i beg...

Hi dadebayo1, so sorry to hear this. I will like to use this medium to inform you that I currently run a thread here called the MTN Customer care https://www.nairaland.com/1379574/mtn-customer-care-thread/ where issues like this are discussed. Kindly send your mobile number via private message to enable me look into this. I await your response. Regards
Re: MTN Auto Renewal issue resolved... by dadebayo1(m): 8:48am On Aug 17, 2017
JideSM:


Hi dadebayo1, so sorry to hear this. I will like to use this medium to inform you that I currently run a thread here called the MTN Customer care https://www.nairaland.com/1379574/mtn-customer-care-thread/ where issues like this are discussed. Kindly send your mobile number via private message to enable me look into this. I await your response. Regards

Ok sir... Thank you
Re: MTN Auto Renewal issue resolved... by dadebayo1(m): 9:01am On Aug 17, 2017
JideSM:


Hi dadebayo1, so sorry to hear this. I will like to use this medium to inform you that I currently run a thread here called the MTN Customer care https://www.nairaland.com/1379574/mtn-customer-care-thread/ where issues like this are discussed. Kindly send your mobile number via private message to enable me look into this. I await your response. Regards


08069018405 will delete it once you see it sir..
Re: MTN Auto Renewal issue resolved... by dadebayo1(m): 12:09pm On Aug 17, 2017
JideSM:


Hi dadebayo1, so sorry to hear this. I will like to use this medium to inform you that I currently run a thread here called the MTN Customer care https://www.nairaland.com/1379574/mtn-customer-care-thread/ where issues like this are discussed. Kindly send your mobile number via private message to enable me look into this. I await your response. Regards

Thank you so much sir... I just got a refund from MTN.. Thanks for helping out..

Re: MTN Auto Renewal issue resolved... by JideSM: 12:43pm On Aug 17, 2017
[quote author=dadebayo1 post=59554625]
Re: MTN Auto Renewal issue resolved... by JideSM: 12:44pm On Aug 17, 2017
dadebayo1:


Thank you so much sir... I just got a refund from MTN.. Thanks for helping out..

You are welcome. Regards

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