​The Nigerian Communications Commission, NCC, Saturdsy organised the Consumer Conversation, a constitutive component of the Year of the Nigerian Telecom Consumer campaign at the Government Day Secondary School, Adankolo, Lokoja, Kogi State.

Principal Manager, Zonal Operations Department NCC, Oladisun Ekisola, who represented the Head of Zonal Operations Department, Miss Helen Obi at the event stated that Consumer Conversation as a component of the YEAR OF NIGERIAN TELECOM CONSUMER campaign launched on March 15 2017, was designed to increase the tempo and content of information disseminated to, as well as engagement with the telecom consumer to arm the consumer with information as well as education required to improve the quality telecom consumer experience.

Among the information exchanged with the consumers at the conversation was the availability of a short code (2442), the Do Not Disturb code that enables consumers to stop unsolicited messages delivered to their phones.

Also at the Conversation, attended by a large number of consumers and other stakeholders, including representatives of NCC and the Mobile Network Operators, consumers were informed of the need to utilise the 622 Toll Free Line provided by the Commission to enable consumers escalate unresolved complaints earlier reported to their service providers.

Challenges associated with Quality of Service (QoS) were also discussed. The Commission also used the auspices of the Conversation to correct the misinformation about Eletromagnetic Field (EMF) radiation.

Consumers also sought clarifications about the processes of the Mobile Number Portability (MNP) as participants dialogue on the many challenges of the telecom consumers.

Also in attendance were the Chairman of Lokoja Local Government Council; the Etsu of Adankolo; Zonal Director of the Teaching Service Commission, Lokoja; State Chairman of NUJ; Chairman of the State chapter of the Nigeria Union of Teachers (NUT); and the State Commandant of the Nigeria Security and Civil Defence Corps (NSCDC).

http://fabinfos.com/ncc-assures-improved-telecom-consumers-experience/

Lalasticlala Ishilove Mynd44 Seun Dominique

They will organise consumer forums, we'll tell them what we need, they will go back and implement what the telcos want..so what's the point??

NCC should allow open market pricing for data and not capped pricing that will favour their cronies, then we'll start listening to their crap consumer consultative forums.

FTC for a long while now, typing from the church. Today's gonna be good. It's a sign.

More Lies

This corrupt body called NCC never fails to dish out lies and empty promises to the public.

The have been promising us everything in Nigeria since 1960 non HV been fulfilled

excel127:
k

echelons:
J

wickyyolo:
Re. The

echelons:
J

Just negodi this space bookers

BTW which network una de use

They better be quick about it.

gtt

Who don use d 622 before
Let hear testimony

Let's see what happens

story story

MiguelKingII:

Just negodi this space bookers
BTW which network una de use

Village People Network (VPN) Good thing we aren't registered under NCC

I hope they keep To their promise. Communication Network in other countries, don't joke with customers, because the country communication regulators dont take excusses for an answer.

Crap. It is rather shame full for NCC dat internet speed sucks. I downloaded 8.5 gig worth of porn in 2007 in uk using the defunt limewire. 10 years later we are still struggling with slow internet here

excel127:
Village People Network (VPN) Good thing we aren't registered under NCC

bad guys I salute una ooh, de hustle is real

lubbish

What are they going to do about 419mobile? I have not had service for 2 days now.

How time fly

We hope so o,,, even I hope say them go improve my blog too, because I blog at www.safaxnet.com.ng

NCC aren't doing their job. All they know how to do is to bill individuals through all these purported network providers.

dis same ncc dat stopped our "glo free browsing day" and they tink make heaven ahbi

Buhari don come bak.fake promise and asurances don start

When will Fashola promise us better electricity experience? Because my MTN phone works well as it is

Sniper12:
Crap. It is rather shame full for NCC dat internet speed sucks. I downloaded 8.5 gig worth of porn in 2007 in uk using the defunt limewire. 10 years later we are still struggling with slow internet here

.8.5gb wort of porn?DNT ALOW TRUMP HEAR THIS