Web developer/Technical Support Rep.

The Role:

As a Technical Support Representative at QServers Network Limited, you will receive inbound calls from potential and current customers seeking to purchase website hosting, web design, search engine optimization, and other services.
Primarily, you will be troubleshooting web hosting related issues with our current customers and helping them manage their account information.
These customers need your help with issues that they cannot resolve on their own.

What you will do:

You will work directly with customers via telephone and email to troubleshoot products and/or services in order to facilitate the purchase of new products and/or services.
When customers will contact you with their issues, you will utilize your tech-savvy knowledge and provide appropriate solutions to the best of your ability
You will have the support of your peers, supervisors, resource pages, and more to aid you in the process.
Your goal is to ensure that the customer has a positive experience with their product/service.

Candidate Requirements:

Graduate, not more than 30 years
Must have completed NYSC

To Apply: Send an e-mail with your CV attached to cv@qservers.net with the subject ‘Technical Representative’ for consideration.