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Jumia Is Frustrating Me - What Can I Do About This - Business - Nairaland

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Jumia Is Frustrating Me - What Can I Do About This by easynett(m): 11:06am On Nov 28, 2017
Fellow Nairalanders,

I ordered for an item from Jumia since 15th November, today is 28th November and i have pre-paid for the Item, Jumia has refused to deliver the package despite that i have complain to the customer care. i only get their text messages every morning and night for six consecutive days for last week and the same starts over yesterday.

Do anyone have same experience before?

Re: Jumia Is Frustrating Me - What Can I Do About This by nittroboy(m): 11:15am On Nov 28, 2017
Who ask u to order then wink
Re: Jumia Is Frustrating Me - What Can I Do About This by ArchangeLucifer: 11:22am On Nov 28, 2017
Lol.

I had a similar issue.

Placed an order on Black Friday & I didnt even receive a msg or call from them.

I had to involve an ex-schoolmate who works @ Jumia.

Na the guy come help me push my request go front yesterday.

Expecting my delivery today.
Re: Jumia Is Frustrating Me - What Can I Do About This by dingbang(m): 12:03pm On Nov 28, 2017
ArchangeLucifer:
Lol.

I had a similar issue.

Placed an order on Black Friday & I didnt even receive a msg or call from them.

I had to involve an ex-schoolmate who works @ Jumia.

Na the guy come help me push my request go front yesterday.

Expecting my delivery today.
my brother please can you connect me to your ex school mate who works at Jumia.. I paid for a product on black Friday but I was told my payment couldn't be completed yet I was debited. Please help me so I can get through him to assist me in pushing to front as well...
Re: Jumia Is Frustrating Me - What Can I Do About This by ArchangeLucifer: 12:05pm On Nov 28, 2017
dingbang:
my brother please can you connect me to your ex school mate who works at Jumia.. I paid for a product on black Friday but I was told my payment couldn't be completed yet I was debited. Please help me so I can get through him to assist me in pushing to front as well...




All he needs is the order number.

Verify so I can forward same to him & get back to you.
Re: Jumia Is Frustrating Me - What Can I Do About This by dingbang(m): 12:10pm On Nov 28, 2017
ArchangeLucifer:





All he needs is the order number.

Verify so I can forward same to him & get back to you.
this is my order number ... 364616852

Thanks so much.. I ordered for a 4G modem WiFi modem. First I got a mail onto successful payment, minutes later, I got a mail that the payment couldnt be completed due to their internal error in their jumiapay system yet I was debited... Please tell him they should refund my money.. That's what I want

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