Front Desk Officer
Job Type: Full Time
Qualification: OND/HND
Location: Lagos

Job Brief

VisaGate Consulting Limited is a registered international education and travel consulting firm. Our services are focused on International Study Packages, Travel & Tourism, and Migration. Our office is strategically located in Lagos.
We render world class professional experience aimed at promoting qualitative international education and tourism. We provide excellent international study placements to students who aspire to study in any of our partner institutions abroad or visit our tourism destinations. We see opportunities in international education and travels and we are motivated to bridge the gap for clients who may be interested in such international experience.

We are currently recruiting for the post of Front Desk Officer to undertake all receptionist duties and assist the Counseling team when required. The office holder will be the “face” of the company for all clients and will be responsible for the first impression.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

Role and Duties
• Receive clients, determine purpose of inquiry or visit,
• Provide information about establishment, such as offices, employees, and services provided.
• Answering questions and addressing complaints.
• Record keeping (Staff & Material assets)
• Send and receive mails/documents/parcels – electronic and hardcopy
• Schedule appointments and maintain and update appointment calendars.
• Keep front desk tidy and presentable with all necessary material
• Answer all incoming calls and redirect them or keep messages
• Take up other duties as assigned
• The office holder is responsible for dispatching courier mails and keeping a record of them.

Requirements.
• The ideal candidate should not be more than 25 years.
• The candidates must possess HND/OND in any degree from a reputable institution.
• Candidate must be residing in Lagos preferably close to Ikeja
• Excellent verbal and written communication skills.
• Eloquence, great dress sense and self confidence are important parameters.
• Strong interpersonal skills and excellent customer service skills.
• 1 -2 year experience is desirable.
• Knowledge of accounting and scheduling is essential
• Computer skills, Word processing and writing skills
• Knowledge of office management and basic bookkeeping
• Good organizational and multi-tasking abilities.

Salary: Negotiable

Application Closing Date
2nd February, 2018.
Method of Application
Applicants who satisfy the above requirements should send their CV to hr@visagcl.com with the
Subject: Front Desk Officer
Note: ONLY Shortlisted candidates will be contacted.
VisaGate Consulting Limited
… connecting your world!
www.visagcl.com




2. Sales & Counseling Officer
Job Type: Full Time
Qualification: OND/HND
Location: Lagos

Job Brief:
VisaGate Consulting Limited is a registered international education and travel consulting firm. Our services are focused on International Study Packages, Travel & Tourism, and Migration. Our office is strategically located in Lagos.
We render world class professional experience aimed at promoting qualitative international education and tourism. We provide excellent international study placements to students who aspire to study in any of our partner institutions abroad or visit our tourism destinations. We see opportunities in international education and travels and we are motivated to bridge the gap for clients who may be interested in such international experience.

We are currently recruiting for the post of Sales & Counseling Officer to undertake all recruitment and counseling activity to clients. The office holder will be responsible for progressive conversion of all clients.
The ideal candidate will have to be friendly, motivated and target driven while also being very time courteous and disciplined. The office holder should be able to deal with complaints, give accurate information and maintain calmness. A customer-oriented approach garnished with marketing experience will be ideal.

Our destination countries are Australia, Canada, USA, UK and Europe.

Roles & Duties:
• Counsel and provide up-to-date information to our clients and prospective students
• Cross selling available options and opportunities to clients and taking into consideration their peculiar needs.
• Provide outstanding service to all clients and increasing referral base.
• Give appropriate guidance to prospective clients on suitable and available choices.
• Properly manage all allocated clients’ applications and promptly move clients progressively and timely through the various application/visa counselling stages till completion.
• Provide full counselling guidance in the areas of academic, financial, destination and visa guidance to clients.
• Market the company’s product and generate leads.
• Follow up on leads and close sales deals.

Requirements
• Takes Initiative, enterprising and confident
• Smart and professional outlook and manner
• Enjoy networking and meeting new people.
• Ability to understand the market and competitors' market
• Good communications skills, both writing and verbally
• Outgoing, with strong interpersonal skills
• Ability to work with little or no supervision
• Multitasking ability
• 1 -2 year experience is required.
• Excellent customer service skills.
• Strong organizational time management skills
• Result oriented.

Experience and Qualifications
• OND / HND or able to demonstrate the level of key skills required.
• Experience in a customer facing /Enquiry handling role as well as counselling.
• Experience in sales and marketing – desirable.

Salary: Negotiable

Application Closing Date
2nd February, 2018.
Method of Application
Applicants who satisfy the above requirements should send their CV to hr@visagcl.com with the
Subject: Sales & Counseling Officer
Note: ONLY Shortlisted candidates will be contacted.
VisaGate Consulting Limited
… connecting your world.
www.visagcl.com

Application closes in two days from now, Friday 2nd February, 2018.