Getting customers to your business is one thing and it is another to keep the coming. Below are some smart tips that could help you get repeat customers;

Bring your customer interest into the business:
Give your clients frequent update about your business that are of interest to them.
"You're not being cocky when you talk to customers about the work you've done to please them. Just let them know they don’t have to worry because you handled the paperwork, called the attorney or double-checked on the shipment—one less thing they have to do".

Related: Role of e-commerce in improving customer satisfaction

Send Compliments on special Days:
Send regular customers birthday cards, anniversary cards, holiday cards ... you name it. Gifts are excellent follow-up tools, too. You don’t have to spend so much; use your creativity to come up with interesting gift ideas that tie into your business, the customer’s business or their recent purchase.

Offer After Sale Services:
Always be ready to offer a lending hand after each sale. You offer to convey their bus back home with the office van etc.

Request For Feedback:
Feedback is necessary to understand how they feel about a product or service and how you could serve them better.

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