A widower has revealed his horror after PayPal sent out an “insensitive” letter to his deceased wife saying her death was a breach of contract.

Howard Durdle, from West Berkshire, UK, received a letter addressed to his wife, Lindsay, following her death from cancer in May, telling her she faced potential legal action.

“You are in breach of condition 15.4(c) of your agreement with Paypal Credit as we have received notice that you are deceased,” the letter wrote.

The company told Ms Durdle she had an outstanding debt of £3,240.72 ($5790).

“Excuse the language but this is beyond the f****** pale,” an angered Mr Durdle wrote on Facebook


He says he wrote to PayPal three weeks earlier to inform the company his wife had passed away.
PayPal blames letter to dead woman on computer bug

Mr Durdle contacted PayPal over the letter, who told him it would have been sent out due to either a bug, a bad letter template or a human error, the BBC reported.

A PayPal spokesperson told the BBC they were sorry for the letter and were addressing the incident.

He was also told the debt has now been cleared.

https://au.news.yahoo.com/widower-shattered-paypal-sends-dead-wife-threatening-letter-011644454.html