My good people of nairaland... Google play store not opening on my phone tecno spark 7..if I click on it, it will not load at all, but if I off my data, it will say.,u,ll b notify when connection is back. But wen I on d data, it will say connection is back u can now explore Google store, when I now click on it.. It will just keep rolling till eternity, pls wats d possible cause n solution

When last did you upgrade the app? You could try a factory reset to see if it'll stop

You probably have a bad network connection.

Might be a couple of things. Connect to a Wi-Fi and try again or clear cache of the app

Freelancerx:
Might be a couple of things. Connect to a Wi-Fi and try again or clear cache of the app

... I, ve done dis already but still not opening.. Don't really knw wat to do

Ejadike:
When last did you upgrade the app? You could try a factory reset to see if it'll stop

. Doing dis factory reset.. Aw do I go about it...... Will it erase all information on my... Pls guide me on this.... Tanks

jayauthentic:
You probably have a bad network connection.

..... I used airtel. I ve try glo..still same thing ... Wat network u suggest I can use to give best network connection... Pls advice me

adeezko:
. Doing dis factory reset.. Aw do I go about it...... Will it erase all information on my... Pls guide me on this.... Tanks

you'll loose all your informations o. If you wanna do it just backup first and go to settings, scroll down and you'll see Factory reset

adeezko:
..... I used airtel. I ve try glo..still same thing ... Wat network u suggest I can use to give best network connection... Pls advice me

don't factory reset,first clear Playstore cache and u install its updates and data , then just remove ur Google account in settings-account then add the account again by using ur Gmail and password. And open Playstore again

dessz:
don't factory reset,first clear Playstore cache and u install its updates and data , then just remove ur Google account in settings-account then add the account again by using ur Gmail and password. And open Playstore again

hope to try dis wen wen our light is repaired.... Tanks for dis my bro... I will get back to u.... Tanks

adeezko:
hope to try dis wen wen our light is repaired.... Tanks for dis my bro... I will get back to u.... Tanks

I MD a typo I meant Uninstall it's updates and data u hear?

dessz:
I MD a typo I meant Uninstall it's updates and data u hear?

.. I, ve clear d data n cache.. But no update to uninstall.... After removing acct. Trying to add my acct but telling can't connect to server.... Pls help me.. Hop I ve not done something wrong to b getting dis kind of message

adeezko:
.. I, ve clear d data n cache.. But no update to uninstall.... After removing acct. Trying to add my acct but telling can't connect to server.... Pls help me.. Hop I ve not done something wrong to b getting dis kind of message

try crosschecking ur account name and password I feel it's ur network. To crosschecking, try to login to ur Google account through ur browser to check whether u still remember ur account password. If it login successfully, u will know its ur Google app. Then clear the data of your Google app and try to add ur existing account again. If it still shows server error try to create a new Google account. If it works, add ur former Google account again

dessz:
try crosschecking ur account name and password I feel it's ur network. To crosschecking, try to login to ur Google account through ur browser to check whether u still remember ur account password. If it login successfully, u will know its ur Google app. Then clear the data of your Google app and try to add ur existing account again. If it still shows server error try to create a new Google account. If it works, add ur former Google account again

OK.. I will try it.... Tanks for ur quick response... But can someone has 2 Gmail on acct on Google on d same phone

adeezko:

OK.. I will try it.... Tanks for ur quick response... But can someone has 2 Gmail on acct on Google on d same phone

I have three on d same fone

dessz:
I have three on d same fone

am able to log in through browser but can't log in through Gmail app.... Wat else can I do now.. Aw do I log in through d app n add my account.. Tanks bro

adeezko:
am able to log in through browser but can't log in through Gmail app.... Wat else can I do now.. Aw do I log in through d app n add my account.. Tanks bro

I said go to ur phones settings and u will see accounts then click add new account then select add Google account I don't know how it shows in ur phone but it should be something like dis

dessz:
I said go to ur phones settings and u will see accounts then click add new account then select add Google account I don't know how it shows in ur phone but it should be something like dis

d problem am having now is wen ever am trying to add s acct.. It will take me to checking personal information n keep loading till it says can't connect to server.. Try later

adeezko:
d problem am having now is wen ever am trying to add s acct.. It will take me to checking personal information n keep loading till it says can't connect to server.. Try later

after clicking on d Google.. It will take me to checking info n keep loading

adeezko:
... I, ve done dis already but still not opening.. Don't really knw wat to do

And there's no update for it? Maybe you should take the phone to Carlcare