Welcome, Guest: Register On Nairaland / LOGIN! / Trending / Recent / New
Stats: 3,166,557 members, 7,865,318 topics. Date: Wednesday, 19 June 2024 at 03:36 PM

Jumia: Poor Customer Service (my terrible Experience so far) - Nairaland / General - Nairaland

Nairaland Forum / Nairaland / General / Jumia: Poor Customer Service (my terrible Experience so far) (381 Views)

Terrible States Of Some Roads In Aba, Abia State (photos) / Nathaniel Bassey Shares His Relationship Experience (so Educative) / What's Your Biggest Regret In Life So Far? (2) (3) (4)

(1) (Reply)

Jumia: Poor Customer Service (my terrible Experience so far) by Codedrock(m): 10:26am On May 21, 2019
Hello people, jumia is a huge company in Nigeria and has been around a long time now and one would expect by now they should be great in every aspect but it looks like they are still shit.. I buy things from Jumia every month and they deliver it successfully, but last month i bought a fan (order: #392972889) which stopped working after a couple hours of usage.. i returned asking for my money back or replace with another, they came and took it back.. its almost a month now but they have not returned me a new fan or send me my money back been calling everyday but they kept saying the package is coming to me i should not worry but no progress.. this happened to a friend of mine 2 years ago, he bought a non functioning phone from them and returned after 3 months they are still postponing him.. One would think by now they should be better than that but it looks they are still into their devious ways..
i really hope the supermods help put this on frontpage.. so they can know Nigerians deserve better.

CC: Lalasticlala, Dominique

(1) (Reply)

Governor Ajimobi Demolishes Federal Government Agency Building In Agodi GRA / Old Man Pictured Picking Scraps And Rusted Iron In Edo State / Watch As Mother Expresses Disappointment Because She Thinks Her Baby Is “ugly”

(Go Up)

Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health
religion celebs tv-movies music-radio literature webmasters programming techmarket

Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10)

Nairaland - Copyright © 2005 - 2024 Oluwaseun Osewa. All rights reserved. See How To Advertise. 8
Disclaimer: Every Nairaland member is solely responsible for anything that he/she posts or uploads on Nairaland.