Get hands-on technical training to develop the high-level skills demanded by today's leading customer Call centres, to enhance opportunities for recruitment and employment in this exciting, growing sector.

Acquire the skills & Get the jobs.
Learn Customer Relationship Management Softwares as used by telecom companies (Zoho,Sugar,Siebel)

Call centre terminologies & technologies

Referral to Call centres locally and internationally

What you get:
Intensive 2 days instructor led training

Training materials & ebooks

Careers talk with Telecoms HR managers

Referrals to call centre companies

Professional CV writing to highlight your new status to get the jobs

Free membership of the Customer Care institute-USA

Interested in a career in Customer Service,then this is the certification you should get. globally recognised by the International Customer Management Institute- USA in well over 50 countries worldwide.

Venue is[i] ChamsCity :Plot 66 1st Avenue Central area Abuja (3-4 dec 2010)
              ChamsCity :2A Issac John Street Ikeja Lagos (17-18 Dec 2010)
              ChamsCity : Chams City: 89 Stadium Road PortHarcourt  ( January 2011)
              [/i]

For more info and bookings email:b2oconsulting@yahoo.com or call 07026116766

Many call centres are in need of QUALIFIED call centre professionals,ACT now!!