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Nairaland Forum / Nairaland / General / Business / Research On Atm (automated Teller Machines) Operations In Nigeria (2482 Views)
CBN Introduces New Charges On ATM Cards, Cheques / CBN's New Rules On ATM Operations In Nigeria / Automated Teller Machine [ATM] Absurdity (2) (3) (4)
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Research On Atm (automated Teller Machines) Operations In Nigeria by feelme3(m): 12:05pm On Dec 20, 2010 |
Hello Good People, Please, I am conducting an independent research on the operations and use of ATMs from the consumer angle and I am seeking informed answers to the following questions: 1. How much is the required minimum balance that should be left in a user's account? 2. How much is the least withdraw-able denomination/amount? 3. How long does it take to resolve a user's ATM related complaint? 4. What is the most common ATM complaint/dispute? 5. Which bank(s) offer the best/worst ATM experience? To all responders, Please, I will appreciate responses that are detailed with clear references to the specific bank(s) that you are commenting on. I am also requesting the same info from relevant quarters in the banks themselves but like I said, this is from a consumer perspective, which is why I am trying to get your valuable inputs too. Thank you very much. |
Re: Research On Atm (automated Teller Machines) Operations In Nigeria by EzzyIzzy: 11:11pm On Dec 20, 2010 |
@feel,from my experience Minimum balance-1000naira(Skye bank), 500naira(first bank); all on savings account. Least withdraw able sum- 500naira How long to resolve issues- 48hrs(Skye bank) Most common dispute- Account gets debited and customer doesn't get paid Best and worst experience - Best: Skye, I only need to call the Skye help centre and my issues are resolved,no need to fill any forms or visit my branch. Worst: Its a tie between intercontinental and UBA, those guys don't know what they are doing |
Re: Research On Atm (automated Teller Machines) Operations In Nigeria by feelme3(m): 10:19am On Dec 21, 2010 |
Thanks a million EzzyIzzy.Really appreaciate. Dudes!! Babes!! Please I am waiting to hear from you guys. Thanks. |
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