The Bolt Company has offered different opportunities to job seekers worldwide and this time around, Customer support Specialist who can speak English and Hausa are highly needed.

Read the details below and apply:

ABOUT BOLT

Bolt is one of the fastest growing startups in the world with over 30M happy customers in 30+ countries, from Europe to Latin America to Africa. We’re building the future of transport and delivery – one platform that connects you with cars, motorcycles, scooter sharing, or delivery from your favourite restaurants and stores. Fast, convenient and affordable for everyone, as it should be.

ABOUT THE JOB POSITION

Bolt Seeks a talented Customer Support Specialist, who will make it easy and effortless for users of all Bolt products, regardless of their country of location.

RESPONSIBILITIES:

Represent Bolt in any Hausa and English spoken markets.

Support all Bolt’s users across all channels, including real time contacts, and help them get the most out of our apps.

Create loyal fans by showing them we really care.

Contribute and share ideas to decrease the workload and improve the quality & speed of Bolt’s customer support.

Be a key player in building a support team in a challenging growth environment.

REQUIREMENTS:

1. Understand what does outstanding customer support look like and be ready to go the extra mile.

2. Be always ready to put customers first, be passionate about helping others
Be ready to work full-time in shifts, including weekends.

3. Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Bolt
Be a hustler, not stopping after 20 obstacles a day.

4. Have excellent spoken and written Hausa & English skills.

5. Be passionate about new technologies, ride-sharing and food.

BENEFITS

1. Motivating compensation.

2. No corporate BS – we’re moving too fast for that.

3. Modern office in the city centre – it’s easy to get here from any part of the city.

4. Amazing personal growth experience at one of the fastest-growing startups in Europe.

5. Working with a motivated and talented international team.

6. Impactful work – you’ll have a rare opportunity to build a product literally used by millions of people across the world.

APPLY HERE: https://jobs.doit.com.ng/job/bolt-jobs-customer-support-specialist-hausa-english-apply/