Just an hour ago, I sent my bank statement via my mobile app to my email because I needed it to verify my identity. The bank statement I saw indicated I had a balance of #2270 whereas the email alert and text message alert I got and even the account balance in the app showed #1782 . So where did almost #500 go? I need my hard earned money back! The funny thing is that the mobile app started misbehaving after they sent the statement. It now shows blank

Picture 1 > bank statement
Picture 2 > text credit alert
Picture 3 > mobile app

Oga if u check well according to the bank statement, the last 500 naira debit has not be removed from ur balance, that explains it all.
Good day

phemsie:
Oga if u check well according to the bank statement, the last 500 naira debit has not be removed from ur balance, that explains it all.
Good day

since 24hrs?

shebi na UBA.
them no go pay WIZKID?

Goalnaldo:
since 24hrs?

The difference is showing in ur text message already, so there is nothing to worry about on the bank's s end

I thought it was even Access bank.. the bank useless ehnn

Op, have you heard about available and ledger balance?

Almost same thing happened to me yesterday. But they claimed it was opay that took the money. The 10k was returned today. It is still a shock for me. They just refunded it without an apology. Thieves.
I have pictures to prove these claims

fr3do:
Op, have you heard about available and ledger balance?

That ledger balance can be painful. You only notice it when you need money badly.

Nicepoker:
That ledger balance can be painful. You only notice it when you need money badly.

I dey tell you

Goalnaldo:
Just an hour ago, I sent my bank statement via my mobile app to my email because I needed it to verify my identity. The bank statement I saw indicated I had a balance of #2270 whereas the email alert and text message alert I got and even the account balance in the app showed #1782 . So where did almost #500 go? I need my hard earned money back! The funny thing is that the mobile app started misbehaving after they sent the statement. It now shows blank

Picture 1 > bank statement
Picture 2 > text credit alert
Picture 3 > mobile app

UBA, very useless bank.
They just deduct my money all the time without sending debit alert or notifying me of the charges deducted.
Its whenever I want to withdraw from my account that I usually realize that they've stolen from me again. Bunch of thieves, they steal over #150 sometimes #200 when its not even the end of the month.
They're a bunch of daylight armed robbers, always prying into any money that enters my account.

anuofGod:


UBA, very useless bank.
They just deduct my money all the time without sending debit alert or notifying me of the charges deducted.
Its whenever I want to withdraw from my account that I usually realize that they've stolen from me again. Bunch of thieves, they steal over #150 sometimes #200 when its not even the end of the month.
They're a bunch of daylight armed robbers, always prying into any money that enters my account.

if not for the bank statement, I won't have noticed.

Goalnaldo:
if not for the bank statement, I won't have noticed.

I always noticed too only when I'm about to withdraw.
Those people are thieves and I used to love UBA before they started their armed robbery.

Similar to what they did to me here's the link https://www.nairaland.com/6063970/bank-statement-forged-bank mine is access tho. It's high time we start reporting this rogues
To whom sef

Gamer999:
Similar to what they did to me here's the link https://www.nairaland.com/6063970/bank-statement-forged-bank mine is access tho. It's high time we start reporting this rogues
To whom sef

yes very similar.

Report them to CBN. Get the CBN help desk email address and contact them

Need a new bank.. Pls recommend

Gtbank is trying but they still have charges too

Twelfthman:
Need a new bank.. Pls recommend

Twelfthman:
Need a new bank.. Pls recommend

standard chartered.

thank me later

no need to visit the bank, just download the app and you are good to go

Why can't we initiate law suit in this country?

Last two months, I went to the bank to withdrawal from an atm. The machine swallowed my card, I was debited and the cash never came out and they still Remove money for alert and another 35 naira on a transaction that was never completed.

This is the height of undue exploitation. Why charge me for an alert when the transaction wasn't completed, atleast the cash wasn't dispensed.

UBA? That's a messy bank rn. They've gone bad.

moremuch1:


standard chartered.

thank me later

no need to visit the bank, just download the app and you are good to go

Will I be able to make withdrawal through transfer if I open an account on the app without visiting the bank?

If it's UBA, forget it. That is their stock in trade.

Dreamliner787:
I thought it was even Access bank.. the bank useless ehnn

Very stupid bank...

OP, are you infrequent in using their USSD code (*919#) for urgent and mini transactions?

If yes, expect such deduction, else make an official complain.


I stopped using that bank when I noticed some illicit deduction, which barely reflect even on their app, and switch to GTB.

Only necessary deductions (stamp duties and sms charges mostly) are being deducted on my account.

Goalnaldo:
Just an hour ago, I sent my bank statement via my mobile app to my email because I needed it to verify my identity. The bank statement I saw indicated I had a balance of #2270 whereas the email alert and text message alert I got and even the account balance in the app showed #1782 . So where did almost #500 go? I need my hard earned money back! The funny thing is that the mobile app started misbehaving after they sent the statement. It now shows blank

Picture 1 > bank statement
Picture 2 > text credit alert
Picture 3 > mobile app

Twelfthman:
Need a new bank.. Pls recommend

Download Kuda from play store and register with the referrer code JDERLGSF and thank me later.

It's a full fledged digital bank with benefits below :

25 free transfers monthly to any bank
Free debit card
No bank charges

Dreamliner787:
I thought it was even Access bank.. the bank useless ehnn

I swear access bank very useless bank.

anuofGod:


UBA, very useless bank.
They just deduct my money all the time without sending debit alert or notifying me of the charges deducted.
Its whenever I want to withdraw from my account that I usually realize that they've stolen from me again. Bunch of thieves, they steal over #150 sometimes #200 when its not even the end of the month.
They're a bunch of daylight armed robbers, always prying into any money that enters my account.

Ope o, I tried opening the NEXTGEN account which was unsuccessful, but on the flip side, I might not have saved my money with them.

UBA doesn't send debit alerts of the monies that pays them like card maintenance fee, transaction alert fees etc. But if it is the one that shows you you withdrew 5k, they won't waste time to disturb you.

You guys should just switch to virtual bans... There's Vbank, Patricia and the rest... Leave those thieves on suit... But my bro is a banker oo.... I remove theives

anuofGod:

Will I be able to make withdrawal through transfer if I open an account on the app without visiting the bank?

Yes of course,
not only that, you can also request for your atm card through the app and it will be delivered to your doorstep..

very convenient..